Problem with members emails

Problem with members emails · by Algona Mon May 18, 2015 10:48 am

Technical Details

Forum version : phpBB2
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : All members
Forum link : ( link is hidden, you must reply to see )

Description of problem

Hi all. In our forum all new members are limited to post PM until the staff decide they are able to do it. But from 2 weeks, when I go to members profile and try to click on the option for limited PM, on the field for members EMAIL I see MY USERNAME and when I try to save the changes, the error occured - the password is incorrect and the mail address is invalid.
So, I tried several times to change something in user profile and every time the members password disappears and I see MY USERNAME on the field for members email. Help?

Re: Problem with members emails · by **Shadow** Mon May 18, 2015 11:16 am

Hello

Could you please provide a screenshot to be sure I've well understood you problem Smile

?

Thanks in advance :rose:

Re: Problem with members emails · by Algona Mon May 18, 2015 11:31 am

Re: Problem with members emails · by **Shadow** Mon May 18, 2015 2:04 pm

Hello

I am not sure to well understand... You username is Algona on the forum. Am I right?
I have tried to modified the password of fanthomas and managed without problem...

Problem with members emails Test_m10

Maybe I missed something...

Thanks for your help 

Re: Problem with members emails · by Algona Mon May 18, 2015 2:20 pm

Yes, I am the founder and admin with username algona.
Please, can you try to restrict the PM of this or someone else from users and see what happens? I have trouble to do this for every member. Thank you.

Re: Problem with members emails · by **Shadow** Mon May 18, 2015 2:27 pm

Hello

I have disallowed private message to this user without trouble mwii

Re: Problem with members emails · by **Shadow** Mon May 18, 2015 3:19 pm

Okay I think I've understood where the problem is coming from.
There is a similar topic on the French support: http://forum.forumactif.com/t378362p30-le-meme-mail-d-enregistre-pour-un-grand-nombre-de-membres#3191164

I saw you are using Fire Fox. Le problem is linked to the activation of auto-fill of fields with Firefox. (The problem doesn't happen on our browser that's why I didn't manage to re-create the bug).

If you want to deactivate auto-fill please refer to their support: https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms#w_using-auto-form-fill

Re: Problem with members emails · by Algona Mon May 18, 2015 3:37 pm

You are just fantastic. Problem solved, thank you

Re: Problem with members emails · by **Shadow** Mon May 18, 2015 3:43 pm

Your welcome. happy to help your cheers

Re: Problem with members emails · by **SLGray** Mon May 18, 2015 6:45 pm

Topic solved and archived