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Solved Webmail no longer working

Post by GRiSOghetto on February 25th 2016, 12:51 pm

Hello,

Webmail can no longer be accessed on my domain: www.grisoghetto.com

Could a technician look into restoring this service?

Thank you


Last edited by GRiSOghetto on March 1st 2016, 7:26 pm; edited 1 time in total
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Solved Re: Webmail no longer working

Post by SLGray on February 25th 2016, 10:45 pm

Do you get any kind of error message?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Webmail no longer working

Post by APE on February 26th 2016, 6:16 pm

Has your domain ran out ?



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Solved Re: Webmail no longer working

Post by Rukiafan on February 26th 2016, 7:40 pm

@Ape I doubt it since it's a .com domain. Wink

Edit: Instead of a .forumotion.com , etc. Wink


Last edited by Rukiafan on February 26th 2016, 7:41 pm; edited 1 time in total (Reason for editing : Added more information.)
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Solved Re: Webmail no longer working

Post by APE on February 27th 2016, 1:09 am

When trying to log in are you using the Link on your ACP?
When trying to log in what do you see on the screen (Please screen shot what you see)


@Rukiafan wrote:@Ape I doubt it since it's a .com domain. Wink

Edit: Instead of a .forumotion.com , etc. Wink

Just making sure the member did not pay for the domain name outside of FM that was all.




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Solved Re: Webmail no longer working

Post by GRiSOghetto on February 29th 2016, 5:26 pm

Domain was secured and renewed through forumotion. Granted, webmail does not get used much. I've not offered it to members so I'm the only one with an account. I can't say exactly when it stopped accepting logins, but that seems to currently be the case.

When accessing with the address http://webmail.grisoghetto.com/ both active accounts simply return a "Login Failed" message. Account usernames and passwords have been confirmed in my forum Administration Tools.
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Solved Re: Webmail no longer working

Post by GRiSOghetto on February 29th 2016, 5:37 pm

Screen Grab...



I've tried resetting the password(s) via the Administrator Panel < Misc < Mailboxes, but still no love.

- Thanks
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Solved Re: Webmail no longer working

Post by APE on March 1st 2016, 8:27 pm

is this now solved ?



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Solved Re: Webmail no longer working

Post by APE on March 5th 2016, 9:57 pm

As No Reply i will take it as solved
Topic solved and archived



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