Webmail no longer working

by GRiSOghetto February 25th 2016, 12:51 pm

Hello,

Webmail can no longer be accessed on my domain: www.grisoghetto.com

Could a technician look into restoring this service?

Thank you

by **SLGray** February 25th 2016, 10:45 pm

Do you get any kind of error message?

by **Ape** February 26th 2016, 6:16 pm

Has your domain ran out ?

by Rukiafan February 26th 2016, 7:40 pm

@Ape I doubt it since it's a .com domain. Wink

Edit: Instead of a .forumotion.com , etc. Wink

by **Ape** February 27th 2016, 1:09 am

When trying to log in are you using the Link on your ACP?
When trying to log in what do you see on the screen (Please screen shot what you see)

Rukiafan wrote:@Ape I doubt it since it's a .com domain.

Edit: Instead of a .forumotion.com , etc.

Just making sure the member did not pay for the domain name outside of FM that was all.

by GRiSOghetto February 29th 2016, 5:26 pm

Domain was secured and renewed through forumotion. Granted, webmail does not get used much. I've not offered it to members so I'm the only one with an account. I can't say exactly when it stopped accepting logins, but that seems to currently be the case.

When accessing with the address http://webmail.grisoghetto.com/ both active accounts simply return a "Login Failed" message. Account usernames and passwords have been confirmed in my forum Administration Tools.