Captcha Problem

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Solved Captcha Problem

Post by Global Federation on March 7th 2018, 5:23 pm

I am unable to create another account on my forum due to the captcha not allowing passage. I created an account previously today but it was with the rotating image captcha and not the color wheel. I've tried a different browser (chrome) but that didn't work. I registered an account on my phone with chrome and that actually worked.

I noticed this around 9:30am central time and this has been a persistent problem.

https://2img.net/h/s14.postimg.cc/80cg7xsb5/snip1.png

https://2img.net/h/s14.postimg.cc/y3jtne50x/snip_2.png

It shows under the captcha space when completed that it "has verified I'm human and that I may proceed with action" but it actually didn't.

I tested it on another forum I manage and it works there too on the same browser.

Forum link:
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Solved Re: Captcha Problem

Post by SLGray on March 7th 2018, 6:44 pm

Did you click the button that appeared?



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Solved Re: Captcha Problem

Post by Global Federation on March 7th 2018, 7:52 pm

@SLGray wrote:Did you click the button that appeared?
The "Done" button? Yes.

That's what gets me to the "You've been verified. Continue action." message under the ad that replaces the completed captcha.

screen shot:
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Solved Re: Captcha Problem

Post by SLGray on March 7th 2018, 7:55 pm

Did you click the save button below the captcha code box?



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Solved Re: Captcha Problem

Post by APE on March 7th 2018, 9:28 pm

I've tested this and Don't see a problem I did not make an account thou.



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Solved Re: Captcha Problem

Post by Global Federation on March 7th 2018, 9:59 pm

@SLGray wrote:Did you click the save button below the captcha code box?
Yes. That's what gets me to the "Can't verify you aren't a spammer" message.

@APE wrote:I've tested this and Don't see a problem I did not make an account thou.
You'd have to click save in order to fully check.
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Solved Re: Captcha Problem

Post by SLGray on March 7th 2018, 10:03 pm

Information
Your account has been created. However, this forum requires account activation by an administrator. An e-mail has been sent to them and you will be informed when your account has been activated.

Click here to return to the Index



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Solved Re: Captcha Problem

Post by APE on March 7th 2018, 10:33 pm

Are you clicking the arrows before clicking the save button ?



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Solved Re: Captcha Problem

Post by APE on March 7th 2018, 10:36 pm

@SLGray that forum is not the right one they are having problems with this one
http://chatboxglobal.forumotion.com not the one in the profile

EDIT: made an account with NO problems at all.




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Solved Re: Captcha Problem

Post by SLGray on March 7th 2018, 10:59 pm

I tried both and could register fine.



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Solved Re: Captcha Problem

Post by Global Federation on March 8th 2018, 4:00 pm

@APE wrote:Are you clicking the arrows before clicking the save button ?
Yes.

I'm honestly not sure what it could be then. I did clear the browser cache but it honestly shouldn't be that because it doesn't work on Chrome either. Unless I'm missing something where it added me to a spammer list somehow, but since it's my forum I should be able to say that and get taken off.
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Solved Re: Captcha Problem

Post by SLGray on March 8th 2018, 10:39 pm

Are your browsers up to date?



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Solved Re: Captcha Problem

Post by Global Federation on March 9th 2018, 12:43 am

Mozilla was up to date.

I updated Chrome.

I then tried it on Explorer and it worked. Checked the other two and they worked as well.

I'm not sure what was wrong (I would still love to know) or how it was fixed (this too) but this seems to be resolved for now.
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Solved Re: Captcha Problem

Post by SLGray on March 9th 2018, 12:47 am

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules



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