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Premium Forum Package?

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In progress Premium Forum Package?

Post by Beyonder May 14th 2018, 10:06 pm

So I spent $70.77 for 6,000 credits today so I can extend my URL/AD Free content and so I picked the Premium package to see what I can get.....what I didn't know was that I had to re-pay for said credits to use them so was this suppose to happen or no? because the only thing I got was the SSL Certificate enabled and the Copyrights disabled and nothing else.
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In progress Re: Premium Forum Package?

Post by SLGray May 14th 2018, 10:19 pm



Premium Forum Package? Slgray10

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In progress Re: Premium Forum Package?

Post by Beyonder May 14th 2018, 10:46 pm

Yes, I have read it so I have to wait until my Ads/URL previous payments are over and then it resets or something else? because I only got two features where credits weren't needed which were the SSL and the Copyright but everything else was not usable without credits.

or is it suppose to not show "Enabling the Premium Package"
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In progress Re: Premium Forum Package?

Post by Ape May 14th 2018, 11:06 pm

When you set it up did you use the slide bar at the bottom of your forum to mark it as remove ad's on the bottom of the Premium Package

Premium Forum Package? 1w110



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In progress Re: Premium Forum Package?

Post by Beyonder May 14th 2018, 11:31 pm

APE wrote:When you set it up did you use the slide bar at the bottom of your forum to mark it as remove ad's on the bottom of the Premium Package

Premium Forum Package? 1w110

Yes, I did and I hit yes and hit the premium package and it redirected me to the page where it shows I spent the credits.
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In progress Re: Premium Forum Package?

Post by Ape May 14th 2018, 11:37 pm

Yes that is right Yes you then have to click on the remove ad's button/ icon and it will then ask you to pay for your ad's to be removed


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In progress Re: Premium Forum Package?

Post by SLGray May 14th 2018, 11:42 pm

Exactly after you switch to yearly payment and click the yellow button, a page should have loaded that shows if you can buy the package or need more credits.  If you can order it, you need to click the button at the bottom of the page.

Also if you have any feature before buying the premium package, it will show refunds.


Premium Forum Package? Slgray10

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In progress Re: Premium Forum Package?

Post by mpelmmc May 15th 2018, 12:54 am

Don't forget that you need to have a positive balance of credits in order to buy the premium package if you want it yearly. Unlike with monthly payment, you have to buy the credits before Wink

And, as you've been told, don't forget to check this tutorial because everything is explained here Smile
https://help.forumotion.com/t155627-forumotion-packages

Best regards.
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