Issues with images/forum width

[Kiekie]

Technical Details

Forum version : #phpBB2
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome
Screenshot of problem : https://i.imgur.com/VnZIMqo.png https://i.imgur.com/owYFYlW.png https://i.imgur.com/zOVE00z.jpg
Who the problem concerns : A few members
When the problem appeared : A month ago
Forum link : http://www.warriorcatsnl.com

Description of problem

Hello! Some members of our Warrior Cats forum are experiencing some issues. On Firefox we have the issues with the forum being too wide to 'fit' the banner. On Chrome it works correctly, but Firefox just doesn't. I don't know if this is due to some CSS that clashes, but maybe someone here can figure it out.

Then the most annoying problem, some members experience (on Chrome and Firefox) that images won't load. I've verified with those members that they don't use adblockers. The forum and all text content loads, but the images just don't. They have up to date browser.
I've thought that it might be due to us not having an SSL certificate (I know Google Chrome is strict on that subject) but they don't experience this issues with other fora.

I hope someone can help us solve these problems so they can normally use the foru,. We pay a lot of money each year to make sure they can use the forum to the fullest be removing ads and using a custom domain name.

Kind regards,
the Warrior Cats NL team

[skouliki]

hello

first of all, i see those images/icons are uploaded with imgur.com ...https://i.imgur.com/5uymUe5.png
try upload them with servimg and then ask your members if the issue is fixed

i see all your images using chrome and mozilla just fine
did those members clear browser cache? and did those members have the latest version of the browser they use ?

imgur.com support
Are you unable to see your images on a forum?
We allow hotlinking on forums, but hotlinked images cannot be used as content for a website, including blog posts, avatars, site elements, and advertising. You can read our terms of service for more info. If you believe your site has been mistakenly blocked, please contact us for assistance.

[Kiekie]

They did empty their cache, the problem persists. But it could be due to Imgur's image policy that it doens't work anymore?
The reason we stopped using Servimg is because it would reduce the quality of images drastically, so we switched over to Imgur.

[skouliki]

try to change only your category icons to test if that will solve your issue

[Kiekie]

Yes we tried a different hosting for the images and the issue was resolved, so I guess that there's no other way than to change every image right now.

[skouliki]

general the hosting images sites have changed their policy from last year like tinypic, photobucket

[Kiekie]

We will be replacing all images with new ones to fix this problem. But one of the members still has a problem with the loading. Is this due to some server issues or not? As you can see there's no CSS loading right now... we don't know how to fix this.
https://cdn.discordapp.com/attachments/282837235517095947/562644822263857152/unknown.png

[skouliki]

i can see your forum just fine

it can be tons of reasons why this member cant see the forum , tell him/her to disable the browser plugins

[skouliki]

Hello

Is this solved?