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Disappearing attachments

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Solved Disappearing attachments

Post by jan.oxymoron June 18th 2019, 10:31 am

Technical Details


Forum version : #phpBB3
Position : Administrator
Concerned browser(s) : Mozilla Firefox, Google Chrome
Screenshot of problem : https://i.servimg.com/u/f59/19/88/58/53/attach10.png
Who the problem concerns : All members
When the problem appeared : 18th June, morning
Forum link : https://projecthospital.forumotion.eu/

Description of problem

Hi, starting today we're experiencing a problem with attachments on the forum - clicking any attachment ends up on an error page (see screenshot) and seems to completely delete the attachment - upon returning to the topic and refreshing the page the attachments even disappear from the posts.

This is a serious issue as we mainly use the forum for bug reporting and we're losing log files and other useful info.

Having quickly checked the storage, it shows about 700 MB free space, so I assume storage capacity isn't the culprit.

Cheers,

Jan Benes
Oxymoron Games
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Solved Re: Disappearing attachments

Post by skouliki June 18th 2019, 11:17 am

hello

we are having server problems right now and our team is working hard to get them fixed so some problems may be related to that.

https://help.forumotion.com/t157630p30-only-topic-forum-servimg-issues#1092893
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Solved Re: Disappearing attachments

Post by skouliki June 19th 2019, 8:48 am

hello

is this solved?
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Solved Re: Disappearing attachments

Post by jan.oxymoron June 19th 2019, 9:37 am

Hi, thanks for the reply, happy to confirm that the issue seems to be solved on our side.

Cheers, Jan
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Solved Re: Disappearing attachments

Post by skouliki June 19th 2019, 9:47 am

perfect

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules
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