Can't create a new forum

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Solved Can't create a new forum

Post by Tiramissu on June 4th 2020, 11:17 pm

Technical Details


Forum version : #PunBB
Position : Guest
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
When the problem appeared : Trying to create new forum
Forum link : not created yet

Description of problem

I would like to create a new forum, and I keep getting a message that my email is already in use. " Sorry, it looks like ------@aol.com belongs to an existing account". I made a new email, and it just says the same thing. Not sure if I am doing something wrong or what the reason for it is. Any help would be appreciated. Smile
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Solved Re: Can't create a new forum

Post by SLGray on June 5th 2020, 12:19 am

Send me the email addresses you are using by PM.


Can't create a new forum Slgray10
Can't create a new forum Ssshfm13

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Can't create a new forum

Post by APE on June 5th 2020, 1:58 am

Hello I can tell you now that your problem is down to the AOL Email address try and use live, Outlook, Hotmail, or Gmail to make your forum account.

For some strange reason we have had problems with AOL before.


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Solved Re: Can't create a new forum

Post by Tiramissu on June 5th 2020, 2:29 am

@APE wrote:Hello I can tell you now that your problem is down to the AOL Email address try and use live, Outlook, Hotmail, or Gmail to make your forum account.

For some strange reason we have had problems with AOL before.

I made a new email with a different site and it worked. Thanks for the help!
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Solved Re: Can't create a new forum

Post by APE on June 5th 2020, 4:13 am

You are so welcome hope you love Forumotion like we do and welcome to our support.
Problem solved & topic archived.
Please read our forum rules:  ESF General Rules

Please note we have a system where if your topic is solved we ask you to scroll to the top of your topic / post and hit the mark solved button. This then tells us your problem is solved.

I have done this for you this time but please try and remember for next time.

Again Thank you for choosing Forumotion As your forum host.


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