The answer given is incorrect.
+4
Ape
Razor12345
Jucarese
azwiz
8 posters
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The answer given is incorrect.
Last edited by azwiz on April 17th 2023, 1:50 am; edited 1 time in total
Re: The answer given is incorrect.
Okay . It says " To be effective, you must change the question and its answer every month."
Since when ?
I changed the question and the answer and it is still the same .
Since when ?
I changed the question and the answer and it is still the same .
Re: The answer given is incorrect.
What is
Custom "anti-spam" question : ?
How do I get rid of it . Or how do I make it answer correctly ?
Custom "anti-spam" question : ?
How do I get rid of it . Or how do I make it answer correctly ?
Re: The answer given is incorrect.
azwiz wrote:What is
Custom "anti-spam" question : ?
How do I get rid of it . Or how do I make it answer correctly ?
Good evening!
You can read more about it in this topic
Razor12345- Support Moderator
- Posts : 1583
Reputation : 268
Language : Ukr, Rus, Eng
Location : Ukraine
Jucarese likes this post
Re: The answer given is incorrect.
Same as last night . I customized the Q & A . That didn't work . Then I restored it back to the original Q & A . Still cannot send email .Razor12345 wrote:azwiz wrote:What is
Custom "anti-spam" question : ?
How do I get rid of it . Or how do I make it answer correctly ?
Good evening!
You can read more about it in this topic
" The answer given is incorrect.".
Re: The answer given is incorrect.
I tried this form today on my forums - everything works correctly.
Try not to copy and paste the answer to the question, but to type it in by hand, if you haven't done so.
Try to delete the forum cookies and clear the browser cache
Also, tell us, does the problem only occur with this user? Is his e-mail address correct? You can check it in the user control panel (AP - Users & Groups - Users management - Username / e-mail (enter user name))
Try not to copy and paste the answer to the question, but to type it in by hand, if you haven't done so.
Try to delete the forum cookies and clear the browser cache
Also, tell us, does the problem only occur with this user? Is his e-mail address correct? You can check it in the user control panel (AP - Users & Groups - Users management - Username / e-mail (enter user name))
Razor12345- Support Moderator
- Posts : 1583
Reputation : 268
Language : Ukr, Rus, Eng
Location : Ukraine
Re: The answer given is incorrect.
If you are having problems my advice is to change the setting @Razor12345 has gave then log out of your account clear your browser then try again.
Regards.
Ape
Regards.
Ape
skouliki and TonnyKamper like this post
Re: The answer given is incorrect.
Okay . Now I've tried that . Logged out . Cleared my browser . Restarted/rebooted . Tried a couple different emails . Still " The answer given is incorrect ".Ape wrote:If you are having problems my advice is to change the setting @Razor12345 has gave then log out of your account clear your browser then try again.
Regards.
Ape
Re: The answer given is incorrect.
PM messages work fine . It's just the emails won't send .
New private message has arrived on Valley of the Sun Casual Club
New private message has arrived on Valley of the Sun Casual Club
Re: The answer given is incorrect.
Could you post a screenshot of the question and answer?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
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Re: The answer given is incorrect.
Hello @azwiz,
You have a edit in profile_send_email (template in Profile) most likely. Try to find
if it doesn't exist find
and below add
You have a edit in profile_send_email (template in Profile) most likely. Try to find
|
|
- Code:
<!-- BEGIN switch_custom_question -->
<dl>
<dt><label for="custom_question">{L_CUSTOM_QUESTION}<span class="obligatory">*</span> :</label></dt>
<dd><input type="text" name="custom_question" id="custom_question" class="inputbox"/></dd>
</dl>
<!-- END switch_custom_question -->
TonnyKamper and Razor12345 like this post
Re: The answer given is incorrect.
This is that template .
profile_send_email
<!-- BEGIN switch_user_logged_in --><p class="right rightside">{LAST_VISIT_DATE}</p><!-- END switch_user_logged_in -->
<p>{CURRENT_TIME}</p>
<form action="{S_POST_ACTION}" method="post" name="post" onsubmit="return checkForm(this)">
{ERROR_BOX}
<h1 class="page-title">{L_SEND_EMAIL_MSG}</h1>
<div class="panel">
<div class="inner"><span class="corners-top"><span></span></span>
<fieldset class="fields2">
<dl>
<dt><label>{L_RECIPIENT}</label></dt>
<dd><input type="text" name="friendname" value="Guest" class="inputbox narrow" /></dd>
</dl>
<!-- BEGIN switch_tell_friend -->
<dl>
<dt><label>{L_TELL_FRIEND_RECIEVER_EMAIL}</label></dt>
<dd><input type="text" name="friendemail" value="" class="inputbox narrow" /></dd>
</dl>
<!-- END switch_tell_friend -->
<dl>
<dt><label>{L_SUBJECT}</label></dt>
<dd><input class="inputbox narrow" type="text" name="subject" value="{SUBJECT}" maxlength="100" /></dd>
</dl>
<dl>
<dt>
<label>{L_MESSAGE_BODY}</label><br />
<span class="italic">{L_MESSAGE_BODY_DESC}</span>
</dt>
<dd>
<textarea class="inputbox" name="message" rows="25" cols="40" tabindex="3">{MESSAGE}</textarea>
<!-- BEGIN switch_tell_friend -->
<input type="text" class="inputbox" value="{MAIL_LINK}" disabled="disabled" />
<!-- END switch_tell_friend -->
</dd>
</dl>
<dl>
<dt> </dt>
<dd><label><input type="checkbox" name="cc_email" value="1" checked="checked" />{L_CC_EMAIL}</label></dd>
</dl>
</fieldset>
<span class="corners-bottom"><span></span></span></div>
</div>
<div class="panel">
<div class="inner"><span class="corners-top"><span></span></span>
<fieldset class="submit-buttons">
{S_HIDDEN_FIELDS}
<input class="button1" type="submit" name="submit" value="{L_SEND_EMAIL}" />
</fieldset>
<span class="corners-bottom"><span></span></span></div>
</div>
</form>
profile_send_email
<!-- BEGIN switch_user_logged_in --><p class="right rightside">{LAST_VISIT_DATE}</p><!-- END switch_user_logged_in -->
<p>{CURRENT_TIME}</p>
<form action="{S_POST_ACTION}" method="post" name="post" onsubmit="return checkForm(this)">
{ERROR_BOX}
<h1 class="page-title">{L_SEND_EMAIL_MSG}</h1>
<div class="panel">
<div class="inner"><span class="corners-top"><span></span></span>
<fieldset class="fields2">
<dl>
<dt><label>{L_RECIPIENT}</label></dt>
<dd><input type="text" name="friendname" value="Guest" class="inputbox narrow" /></dd>
</dl>
<!-- BEGIN switch_tell_friend -->
<dl>
<dt><label>{L_TELL_FRIEND_RECIEVER_EMAIL}</label></dt>
<dd><input type="text" name="friendemail" value="" class="inputbox narrow" /></dd>
</dl>
<!-- END switch_tell_friend -->
<dl>
<dt><label>{L_SUBJECT}</label></dt>
<dd><input class="inputbox narrow" type="text" name="subject" value="{SUBJECT}" maxlength="100" /></dd>
</dl>
<dl>
<dt>
<label>{L_MESSAGE_BODY}</label><br />
<span class="italic">{L_MESSAGE_BODY_DESC}</span>
</dt>
<dd>
<textarea class="inputbox" name="message" rows="25" cols="40" tabindex="3">{MESSAGE}</textarea>
<!-- BEGIN switch_tell_friend -->
<input type="text" class="inputbox" value="{MAIL_LINK}" disabled="disabled" />
<!-- END switch_tell_friend -->
</dd>
</dl>
<dl>
<dt> </dt>
<dd><label><input type="checkbox" name="cc_email" value="1" checked="checked" />{L_CC_EMAIL}</label></dd>
</dl>
</fieldset>
<span class="corners-bottom"><span></span></span></div>
</div>
<div class="panel">
<div class="inner"><span class="corners-top"><span></span></span>
<fieldset class="submit-buttons">
{S_HIDDEN_FIELDS}
<input class="button1" type="submit" name="submit" value="{L_SEND_EMAIL}" />
</fieldset>
<span class="corners-bottom"><span></span></span></div>
</div>
</form>
Re: The answer given is incorrect.
here:
- Code:
<!-- BEGIN switch_user_logged_in --><p class="right rightside">{LAST_VISIT_DATE}</p><!-- END switch_user_logged_in -->
<p>{CURRENT_TIME}</p>
<form action="{S_POST_ACTION}" method="post" name="post" onsubmit="return checkForm(this)">
{ERROR_BOX}
<h1 class="page-title">{L_SEND_EMAIL_MSG}</h1>
<div class="panel">
<div class="inner"><span class="corners-top"><span></span></span>
<fieldset class="fields2">
<dl>
<dt><label>{L_RECIPIENT}</label></dt>
<dd><input type="text" name="friendname" value="{USERNAME}" class="inputbox narrow" /></dd>
</dl>
<!-- BEGIN switch_tell_friend -->
<dl>
<dt><label>{L_TELL_FRIEND_RECIEVER_EMAIL}</label></dt>
<dd><input type="text" name="friendemail" value="" class="inputbox narrow" /></dd>
</dl>
<!-- END switch_tell_friend -->
<dl>
<dt><label>{L_SUBJECT}</label></dt>
<dd><input class="inputbox narrow" type="text" name="subject" value="{SUBJECT}" maxlength="100" /></dd>
</dl>
<dl>
<dt>
<label>{L_MESSAGE_BODY}</label><br />
<span class="italic">{L_MESSAGE_BODY_DESC}</span>
</dt>
<dd>
<textarea class="inputbox" name="message" rows="25" cols="40" tabindex="3">{MESSAGE}</textarea>
<!-- BEGIN switch_tell_friend -->
<input type="text" class="inputbox" value="{MAIL_LINK}" disabled="disabled" />
<!-- END switch_tell_friend -->
</dd>
</dl>
<dl>
<dt> </dt>
<dd><label><input type="checkbox" name="cc_email" value="1" checked="checked" />{L_CC_EMAIL}</label></dd>
</dl>
<!-- BEGIN switch_custom_question -->
<dl>
<dt><label for="custom_question">{L_CUSTOM_QUESTION}<span class="obligatory">*</span> :</label></dt>
<dd><input type="text" name="custom_question" id="custom_question" class="inputbox"/></dd>
</dl>
<!-- END switch_custom_question -->
</fieldset>
<span class="corners-bottom"><span></span></span></div>
</div>
<div class="panel">
<div class="inner"><span class="corners-top"><span></span></span>
<fieldset class="submit-buttons">
{S_HIDDEN_FIELDS}
<input class="button1" type="submit" name="submit" value="{L_SEND_EMAIL}" />
</fieldset>
<span class="corners-bottom"><span></span></span></div>
</div>
</form>
Re: The answer given is incorrect.
@tikky is right, you have some kind of incorrect template change in which the line of code responsible for the special question has been removed.
Here is your forum code:
You have 4 dl tags, the last one is responsible for the phrase 'Send a copy of this e-mail to yourself'
Here is a screenshot of the e-mail sending page with the standard template profile_send_email
There are 5 dl tags, the last one is responsible for displaying the answer field for the special question.
I suggest you delete the template completely so that it becomes the default template.
Here is your forum code:
You have 4 dl tags, the last one is responsible for the phrase 'Send a copy of this e-mail to yourself'
Here is a screenshot of the e-mail sending page with the standard template profile_send_email
There are 5 dl tags, the last one is responsible for displaying the answer field for the special question.
I suggest you delete the template completely so that it becomes the default template.
Razor12345- Support Moderator
- Posts : 1583
Reputation : 268
Language : Ukr, Rus, Eng
Location : Ukraine
Re: The answer given is incorrect.
Did you save the changes and publish the template?azwiz wrote:Thanks . But that didn't work .
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: The answer given is incorrect.
Razor12345 wrote: @tikky is right, you have some kind of incorrect template change in which the line of code responsible for the special question has been removed.
Here is your forum code:
You have 4 dl tags, the last one is responsible for the phrase 'Send a copy of this e-mail to yourself'
Here is a screenshot of the e-mail sending page with the standard template profile_send_email
There are 5 dl tags, the last one is responsible for displaying the answer field for the special question.
I suggest you delete the template completely so that it becomes the default template.
I deleted the template . Then copied and pasted the one that was posted sbove .
Now you think I should go with rhe default template . Okay I'll try that .
Thank you .
Okay . I tried the defaul template .
Then I went to test it .
I got this .
You cannot send another e-mail at this time ! Try again later.
I haven't been able to send one at all much less today . That was an attempt to send my self an email .
Then I tried this .
Last edited by azwiz on April 16th 2023, 10:57 am; edited 1 time in total
Re: The answer given is incorrect.
@azwiz: For some reason the template was not updated. Try to replace with this template
- Code:
<!-- BEGIN switch_user_logged_in --><p class="right rightside">{LAST_VISIT_DATE}</p><!-- END switch_user_logged_in -->
<p>{CURRENT_TIME}</p>
<form action="{S_POST_ACTION}" method="post" name="post" onsubmit="return checkForm(this)">
{ERROR_BOX}
<h1 class="page-title">{L_SEND_EMAIL_MSG}</h1>
<div class="panel">
<div class="inner"><span class="corners-top"><span></span></span>
<fieldset class="fields2">
<!-- BEGIN switch_profile_email -->
<dl>
<dt><label>{L_RECIPIENT}</label></dt>
<dd><input type="text" name="friendname" value="{USERNAME}" class="inputbox narrow" /></dd>
</dl>
<!-- END switch_profile_email -->
<!-- BEGIN switch_ad_email -->
<dl>
<dt><label>{switch_ad_email.L_YOUR_EMAIL}</label></dt>
<dd><input type="text" name="email" value="{switch_ad_email.V_YOUR_EMAIL}" {switch_ad_email.DISABLE_YOUR_EMAIL} class="inputbox narrow" /></dd>
</dl>
<dl>
<dt><label>{switch_ad_email.L_YOUR_NAME}</label></dt>
<dd><input type="text" name="username" value="{switch_ad_email.V_YOUR_NAME}" {switch_ad_email.DISABLE_YOUR_NAME} class="inputbox narrow" /></dd>
</dl>
<!-- END switch_ad_email -->
<!-- BEGIN switch_tell_friend -->
<dl>
<dt><label>{L_TELL_FRIEND_RECIEVER_EMAIL}</label></dt>
<dd><input type="text" name="friendemail" value="" class="inputbox narrow" /></dd>
</dl>
<!-- END switch_tell_friend -->
<dl>
<dt><label>{L_SUBJECT}</label></dt>
<dd><input class="inputbox narrow" type="text" name="subject" value="{SUBJECT}" {SUBJECT_READ_ONLY} maxlength="100" /></dd>
</dl>
<dl>
<dt>
<label>{L_MESSAGE_BODY}</label><br />
<span class="italic">{L_MESSAGE_BODY_DESC}</span>
</dt>
<dd>
<textarea class="inputbox" name="message" rows="25" cols="40" tabindex="3">{MESSAGE}</textarea>
<!-- BEGIN switch_tell_friend -->
<input type="text" class="inputbox" value="{MAIL_LINK}" disabled="disabled" />
<!-- END switch_tell_friend -->
</dd>
</dl>
<!-- BEGIN switch_cc_email -->
<dl>
<dt> </dt>
<dd><label><input type="checkbox" name="cc_email" value="1" checked="checked" />{L_CC_EMAIL}</label></dd>
</dl>
<!-- END switch_cc_email -->
<!-- BEGIN switch_custom_question -->
<dl>
<dt><label for="custom_question">{L_CUSTOM_QUESTION}<span class="obligatory">*</span> :</label></dt>
<dd><input type="text" name="custom_question" id="custom_question" class="inputbox"/></dd>
</dl>
<!-- END switch_custom_question -->
</fieldset>
<span class="corners-bottom"><span></span></span></div>
</div>
<div class="panel">
<div class="inner"><span class="corners-top"><span></span></span>
<fieldset class="submit-buttons">
{S_HIDDEN_FIELDS}
<input class="button1" type="submit" name="submit" value="{L_SEND_EMAIL}" />
</fieldset>
<span class="corners-bottom"><span></span></span></div>
</div>
</form>
Re: The answer given is incorrect.
There should be an icon to click for publishing the modified template after clicking the save button.
A reminder: When posting codes, please use the code tags.
A reminder: When posting codes, please use the code tags.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: The answer given is incorrect.
SLGray wrote:There should be an icon to click for publishing the modified template after clicking the save button.
A reminder: When posting codes, please use the code tags.
No publishing icon in my version . I already said that .
I wouldn't have a clue how to write code tags . Sorry .
BTW . It has been 6 years since I sent an email . The email function worked fine back then . In the interim I have not even looked at the templates or had any reason to .
A couple days ago I tried to send an email to a user . I got this " The answer given is incorrect ".
Since then , that hasn't changed . But Now when I try to send one to myself . I get this screen .
That is new . I haven't sent 1 email yet .
I get this screen if I try to send an email to anyone else besides myself .
Thank you .
Re: The answer given is incorrect.
azwiz wrote:SLGray wrote:There should be an icon to click for publishing the modified template after clicking the save button.
A reminder: When posting codes, please use the code tags.
No publishing icon in my version . I already said that .
I wouldn't have a clue how to write code tags . Sorry .
BTW . It has been 6 years since I sent an email . The email function worked fine back then . In the interim I have not even looked at the templates or had any reason to .
A couple days ago I tried to send an email to a user . I got this " The answer given is incorrect ".
Since then , that hasn't changed . But Now when I try to send one to myself . I get this screen ( below ). That started after I entered the code provided above . And continues even after I "Force the default templates".
That is new . I haven't sent 1 email yet .
I get this screen if I try to send an email to anyone else besides myself .
Thank you .
Re: The answer given is incorrect.
After saving the template you have to click on the little green checkmark right beside it to publish the template, that is the publishing icon.
tikky likes this post
Re: The answer given is incorrect.
@azwiz: It means that the e-mail limit has been reached (flood system). Try again later.
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