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user mail account?

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Solved user mail account?

Post by Poul David April 8th 2024, 11:11 am

user mail account?

user mail account will not be accepted by the forumotion system?

- The user has a completely correct email account!

- Why won't the system accept a new member signing in with this email: XXXXX@n49.dk

- I can easily send an email to his account from my google email!

What is the reason for forumotion's rejection of his mail?

Sincerely, Paul David


Last edited by Poul David on April 8th 2024, 4:41 pm; edited 2 times in total
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Solved Re: user mail account?

Post by skouliki April 8th 2024, 11:31 am

hello

our system has a spam system so maybe that email is blacklisted
my advice is to ask your member to make an account using one of the following ....Live,Hotmail,Gmail,Yahoo

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules: ESF General Rules

note: i will tag @Luzz to check if this email is indeed in our black list
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Solved Re: user mail account?

Post by Poul David April 8th 2024, 4:02 pm

skouliki wrote:hello

our system has a spam system so maybe that email is blacklisted
my advice is to ask your member to make an account using one of the following ....Live,Hotmail,Gmail,Yahoo

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules: ESF General Rules

note: i will tag @Luzz to check if this email is indeed in our black list

Ok, but he says he only has that email! - There is nothing wrong with his email, but I want to ask him if he wants to create an email in google mail so that he can join my forum!
Paul
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Solved Re: user mail account?

Post by Luzz April 8th 2024, 4:15 pm

Hello @Poul David ,

I transmitted the request to our technical team. I hope it is possible to whitelist the domaine @n49.dk, I'll get back here as soon as I get news.
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Solved Re: user mail account?

Post by Luzz April 8th 2024, 4:35 pm

@Poul David,

The domain n49.dk was whitelisted, normally your user can sign up with his usual name now.

Best regards
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Solved Re: user mail account?

Post by Poul David April 8th 2024, 4:40 pm

Luzz wrote:@Poul David,

The domain n49.dk was whitelisted, normally your user can sign up with his usual name now.

Best regards

thanks i tell him!

Paul
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Solved Re: user mail account?

Post by Razor12345 April 8th 2024, 5:05 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


user mail account? Screen51
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