Composing Message/Post Problem
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Composing Message/Post Problem
Hello everyone.
I am hoping that someone here can help me with a problem I am having on my forum. (And Im noticing it happening here as well)
When a member (or myself) is typing and go to use the format buttons at the top of the screen, this text field will drop down out of sight and cover the Options below Preview/Send. Let me grab some before and afters for you all.
BEFORE
AFTER
Since it's happening to me even as I type this post, I'd like to know what I can do to fix this problem as it's very aggravating. My forum is in Phpbb3 coding and I am using the Chrome browser, if that helps at all. You can find the link to it here: The Forum Link
Thank you for your time and assistance, I hope this issue can be resolved quickly!
I am hoping that someone here can help me with a problem I am having on my forum. (And Im noticing it happening here as well)
When a member (or myself) is typing and go to use the format buttons at the top of the screen, this text field will drop down out of sight and cover the Options below Preview/Send. Let me grab some before and afters for you all.
BEFORE
AFTER
Since it's happening to me even as I type this post, I'd like to know what I can do to fix this problem as it's very aggravating. My forum is in Phpbb3 coding and I am using the Chrome browser, if that helps at all. You can find the link to it here: The Forum Link
Thank you for your time and assistance, I hope this issue can be resolved quickly!
Re: Composing Message/Post Problem
Further information...
I can fix this by moving my mouse to a section of forum to the right or left that does not produce help text. I can stop it from happening if my browser is zoomed in to about 125%, which shouldn't have to be done. It also doesn't seem to occur in Firefox browsers.
I can fix this by moving my mouse to a section of forum to the right or left that does not produce help text. I can stop it from happening if my browser is zoomed in to about 125%, which shouldn't have to be done. It also doesn't seem to occur in Firefox browsers.
Re: Composing Message/Post Problem
Please don't double/triple post. Your post need to be separated by 24 hours before bumping, replying or adding more information. Please use the edit button instead! First Reminder |
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Composing Message/Post Problem
As I said in the second comment, the problem doesn't occur in Firefox. Just Chrome.
Re: Composing Message/Post Problem
Try clearing the cache in Chrome - https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome .
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Composing Message/Post Problem
Have done so multiple times, as well as changing settings in Chrome but nothing seemed to work. And so I came here
Re: Composing Message/Post Problem
Is your Chrome up to date?
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Composing Message/Post Problem
I just testing it on your forum. Please go and read what I posted.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Composing Message/Post Problem
Alright, it seems the problem is still unresolved... apparently I need a Chrome users help
Re: Composing Message/Post Problem
I use Chrome. Visited your forum and started typing, tried every single button, but everything works fine for me.
Re: Composing Message/Post Problem
Well that isn't helping me >.<
What settings does your Chrome have? Maybe it's something I can turn off.
What settings does your Chrome have? Maybe it's something I can turn off.
Re: Composing Message/Post Problem
I'm not exactly sure. Maybe it's one of your add-ons? Try disabling them one at a time if you have any and seeing if the problem persists.
Re: Composing Message/Post Problem
Do either of you know if there is a part of the CSS that will allow me to make the space between the editing buttons and text box larger? Perhaps that will fix the problem.
Re: Composing Message/Post Problem
Hello,
But you said that you have also the problem here, on the Support Forum, no ?
But you said that you have also the problem here, on the Support Forum, no ?
Shadow- Manager
- Posts : 16217
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Language : French, English
Re: Composing Message/Post Problem
Yes I do. But not when I'm using quick reply, just in the full posting. The screenshots provided are from THIS forum as I was creating the support thread.
Re: Composing Message/Post Problem
So, changing the CSS isn't a solution.
The technicians seem to think that it can be related to your cache also. Or your display resolution.
Can you please tell me if that happens with one particular option or every option randomly ?
The technicians seem to think that it can be related to your cache also. Or your display resolution.
Can you please tell me if that happens with one particular option or every option randomly ?
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Composing Message/Post Problem
You can inform the techs that I have clear my all-time Cache for the entirety of my browser on Chrome, and it happens with all of the buttons - I think it's related to the display of the help text above the text input field because when that isn't being displayed, the box doesn't move.
Re: Composing Message/Post Problem
If the help texts were the issue, we would all get the problem too.
Since you're the only one who gets it, can I suggest you to change your display resolution to see if this works ?
Since you're the only one who gets it, can I suggest you to change your display resolution to see if this works ?
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Composing Message/Post Problem
My computer display resolution? Or the resolution of the forum?
If you mean the forum, could you direct me where to do so? Also, other members of my forum see the problem as well - as it happens to them. They actually brought it to my attention lol
If you mean the forum, could you direct me where to do so? Also, other members of my forum see the problem as well - as it happens to them. They actually brought it to my attention lol
Re: Composing Message/Post Problem
Not on the forum, on your computer.
What is your display resolution at this time ?
What is your display resolution at this time ?
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Composing Message/Post Problem
Thanks a lot.
The techs are trying to find a solution.
The techs are trying to find a solution.
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Composing Message/Post Problem
Thank you very much - if it helps, my browser is also maximized, though when it's smaller or the same size the problem still arises
Re: Composing Message/Post Problem
Hello,
It seems that a possible issue has been found by the techs.
That's a glitch with the Main Font Size of the text.
In your Admin Panel :
Display >> Pictures and Colors >> Colors. The Main Font Size must be over 10.
But that's really weird in your case because you're size is 10
And I can't reproduce this issue on your forum.
Can you please confirm that you still have this issue? (even here, on the ESF?)
It seems that a possible issue has been found by the techs.
That's a glitch with the Main Font Size of the text.
In your Admin Panel :
Display >> Pictures and Colors >> Colors. The Main Font Size must be over 10.
But that's really weird in your case because you're size is 10
And I can't reproduce this issue on your forum.
Can you please confirm that you still have this issue? (even here, on the ESF?)
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Composing Message/Post Problem
Yep! Still having the issue, I would be willing to open a Join.Me for you so you can see the problem live if you want.
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