Broken Chat Box

by Infiniteverse June 5th 2013, 9:08 pm

Hi I just created my site, http://infiniteverse.4rumer.com/, and I installed a skin from hitskin. When i went and turned on the Chat Box it has no way of logging into it and just says [14:55:32] You are disconnected. I am unsure if it is due to the skin or something I did in Admin Panel all I know is that I would like it to be fixed but I have no idea how to do coding to fix it. Thank you in advance on the troubling and perplexing issue.

by **SLGray** June 5th 2013, 9:13 pm

Try installing another theme and see if the chatbox works correctly.

by Derri June 5th 2013, 9:14 pm

Have you tried disabling and re-enabling the chatbox?

Sometimes after changing or customizing the skin in anyway it can create some problems and disabling and then re-enabling the chatbox makes it a little better.

by Sir Chivas™ June 5th 2013, 9:15 pm

Hi,

Can you provide an account to access the chatbox? Thank you.

by Infiniteverse June 5th 2013, 9:25 pm

Yes I have tried dis-enabling and re-enabling the chat and that didn't work. As for an account to access the chat box you can use this on Sir Chivas.

by Sir Chivas™ June 5th 2013, 9:27 pm

Does this account have access to the administration panel?

by Infiniteverse June 5th 2013, 9:30 pm

Yes it does or at least it should.

by Sir Chivas™ June 5th 2013, 9:31 pm

Can you PM me the details? I have removed it for safety reasons, thank you.

by Infiniteverse June 5th 2013, 9:38 pm

Alright PM sent.

by Sir Chivas™ June 5th 2013, 9:42 pm

I will look into it in a bit, ill be right back.

by Infiniteverse June 5th 2013, 9:42 pm

Alright thank you very much.

by Sir Chivas™ June 6th 2013, 12:19 am

Try reinstalling the theme, I can't seem to change the font of the log in. Actually, I can't even find the login button. Shocked

Never mind try this:

Code:: .chatbox-options li, .chatbox-options li a, .chatbox-options li label { color: #fff; }

by Infiniteverse June 6th 2013, 1:35 am

Figured out the problem this skin is surprisingly lacking in css coding. The entire css stylesheet contains 106 lines of coding of which only 84 lines actually have anything on them. Also out of what little coding there is none of it pertains to the chat box meaning to fix this issue the chat box has to be completely coded from scratch. As I am not a coder I will have to call this problem unsolvable by me, at least on my own. If anyone sees this that can code the chat box for me and is willing to do so/has the time PM me. Thanks for the help Sir Chivas it was appreciated greatly.