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Abuse complaint question.

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In progress Abuse complaint question.

Post by Jenn_Ivan on April 3rd 2014, 12:30 pm

Hi, I have a question about abuse complaints. Is there anything I can do about getting numerous abuse complaints on a daily basis by someone who is trolling my forum? There has to be something that can be done to stop this kind of harassment on forums. Any advice would be helpful. Thank you.

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In progress Re: Abuse complaint question.

Post by Derri on April 3rd 2014, 7:49 pm

Hi,

Was he once a member? If so then you could ban his IP address.

Otherwise you have to kind of put up with it. There has been an on-going suggestion on

http://help.forumotion.com/t28330-techs-need-to-rethink-reported-abuse?highlight=Abuse
http://help.forumotion.com/t126923-remove-the-report-an-abuse-footer-link?highlight=Abuse


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In progress Re: Abuse complaint question.

Post by SLGray on April 3rd 2014, 8:36 pm

There is not a way to stop anyone from using the Report an Abuse link. Even if it is a member, he/she can use the link as a guest.

If it is a fake report, all you have to do is send it to the done reports.


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In progress Re: Abuse complaint question.

Post by Jenn_Ivan on April 4th 2014, 8:12 am

@Derri wrote:Hi,

Was he once a member? If so then you could ban his IP address.

Otherwise you have to kind of put up with it. There has been an on-going suggestion on

http://help.forumotion.com/t28330-techs-need-to-rethink-reported-abuse?highlight=Abuse
http://help.forumotion.com/t126923-remove-the-report-an-abuse-footer-link?highlight=Abuse
I've tried that but they continue to come back using a proxy with hidemyass.

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In progress Re: Abuse complaint question.

Post by Jophy on April 4th 2014, 8:42 am

Hello,

Well this doesn't affect anything on your forum, it's sent on your admin panel and not to to Forumotion so there's nothing to worry, all you can do is to move it to done abuses.

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