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User sees an incorrect version of the calender

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Pro Admin User sees an incorrect version of the calender

Post by Burntweenie on January 30th 2015, 2:33 pm

Hi

A very strange one this.

I have set a number of calender events with corresponding forums. All users see the correct dates - except one, who sees the events a listed one day in advance to everyone else. Of course, this is the same user who had problems registering! (Fate, eh?!?)

What everyone sees:
http://i38.servimg.com/u/f38/19/10/74/17/dart_t11.jpg

What he sees:
http://i38.servimg.com/u/f38/19/10/74/17/open_m10.jpg

http://iossc.forumotion.co.uk

user Mick G.

Any ideas why? I have checked the global and user date settings, all fine.

Any help will be greatly appreciated!

Many thanks,
Mark


Last edited by Burntweenie on January 30th 2015, 3:31 pm; edited 2 times in total (Reason for editing : Typo)

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Pro Admin Re: User sees an incorrect version of the calender

Post by _Twisted_Mods_ on January 30th 2015, 5:24 pm

what about the date setting in his profile

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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on January 30th 2015, 5:31 pm

Hi, Thanks for your reply.

All seems OK. Here are a couple of grabs:





Any thoughts?

Best,
Mark

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Pro Admin Re: User sees an incorrect version of the calender

Post by _Twisted_Mods_ on January 30th 2015, 5:35 pm

not sure if this would effect it or not because iv never used this feature but have him check his pc time and date and make sure its correct

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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on January 30th 2015, 5:59 pm

He has checked and assures me it's set correctly. Hmm.

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Pro Admin Re: User sees an incorrect version of the calender

Post by SLGray on January 30th 2015, 6:30 pm

Ask the member to clear his browser's cache and history.


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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on January 30th 2015, 9:11 pm

SL - done, but no change. Thanks for the suggestion though.

I just can't get my head round it! Confused

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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on January 31st 2015, 5:59 pm

This has now spread to all members. Nothing has been altered by me. All events are now listed as happening one day in advance to their actual entered (scheduled) date)

Could this be malicious/an attack of some kind?

Sorry for paranoia/naivety.

Best,
Mark


Last edited by Burntweenie on January 31st 2015, 6:16 pm; edited 1 time in total (Reason for editing : More detail added.)

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Pro Admin Re: User sees an incorrect version of the calender

Post by SLGray on January 31st 2015, 6:53 pm

Try this:  Administration Panel - General - Forum - Configuration
Resyn the whole forum. (at the bottom)


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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on January 31st 2015, 7:17 pm

SL - no change.

Thanks for your suggestion.

More info: User birthdays have not moved, only events that have been added to the calender 'manually'.

If that makes sense?

Mark


Last edited by Burntweenie on January 31st 2015, 7:21 pm; edited 1 time in total

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Pro Admin Re: User sees an incorrect version of the calender

Post by SLGray on January 31st 2015, 7:21 pm

Did you create the events on the calendar or from a topic?


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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on January 31st 2015, 7:25 pm

Created on the calender itself.  A topic link then appeared in the forum called 'Calender events'. Some of these were then moved to more suitable forums (topic specific).

Everything was fine for a few days, then one user reported the error. I logged in as several other users and everything was still normal for them, and today I had more emails form other users asking why the calender is now wrong!

Just very odd this started with one user (Mick G), and has now spread to all users.

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Pro Admin Re: User sees an incorrect version of the calender

Post by SLGray on January 31st 2015, 7:28 pm

Check the topics that were created to see if the settings are correct.


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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on January 31st 2015, 7:41 pm

The events dates (in their title headings) in the ones I moved are correct, but are all one day ahead of where they should be on the calender.




All other calender events (except birthdays) are also one day ahead.

Could this be a 'hack' of some sort?

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Pro Admin Re: User sees an incorrect version of the calender

Post by APE on January 31st 2015, 8:15 pm

Just a thought I think this could be a bug when moving a post to some other forum.

I will run a test on my test site and see if it is doing the same. if it is then I will report it to the tech team.

APE

EDIT: I have run a test on my forum and have found that I cannot recreate the bug

can you try and make a new event and see if that then shows the problem when moved to a new part of the forum.





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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on February 1st 2015, 8:37 am

Many thanks Ape, have done this:



'Ides of March' has been created and moved.



Just as a further detail, the events for Committee Meetings 1&2 both moved from their Sunday slots to the proceeding Saturdays on the Calender, despite not being moved out of the forum topic 'calender events'. The same goes for all of the other topics in the forum "calender events".

I hope this helps - in the meantime, let's see what happens to Ides of March... Confused

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Pro Admin Re: User sees an incorrect version of the calender

Post by APE on February 2nd 2015, 3:25 pm

What i will do is report this as a bug and ask @Buttercup to ask if this is a problem as i have done a test and found the problem is not showing on my forum.

I am thinking it was down to when we did a Timezone update some time back it may have messed the old files up a little but i can not be 100% sure on this thats why i will ask for other help from the tech staff.

Me or Buttercup will get back to you as soon as we can.

APE





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Pro Admin Re: User sees an incorrect version of the calender

Post by Leviosa on February 2nd 2015, 3:34 pm

Hello

Could you please send me the profile link of your member ? Do you know if your member has the same timezone as your forum?

I will investigate Wink

Thanks :rose: :rose:


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Pro Admin Re: User sees an incorrect version of the calender

Post by Burntweenie on February 2nd 2015, 5:31 pm

Hi Buttercup

Yup, all timezones are in sync.

It is now all members who see incorrect dates.

I hope this helps,
mark

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Pro Admin Re: User sees an incorrect version of the calender

Post by APE on February 2nd 2015, 7:33 pm

@Burntweenie wrote:Hi Buttercup

Yup, all timezones are in sync.

It is now all members who see incorrect dates.

I hope this helps,
mark

Thank you for your feedback @Burntweenie

As @Buttercup is out of the office she will get back to you tomorrow i hope or i will if we get any news.

Kind regards APE





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Pro Admin Re: User sees an incorrect version of the calender

Post by Leviosa on February 3rd 2015, 10:15 am

Hey

Thanks for your answer! I need the username of the member having the problem! Otherwise, I won't be able to help Wink

Thanks for your help :rose:


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Pro Admin Re: User sees an incorrect version of the calender

Post by SLGray on February 3rd 2015, 10:17 am

@Buttercup the OP says now that all members are seeing incorrect dates.


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Pro Admin Re: User sees an incorrect version of the calender

Post by Leviosa on February 3rd 2015, 11:26 am

@SLGray Thanks Wink

Did you allow all your members to access http://iossc.forumotion.co.uk/f10-calendar-events topic?

I checked and some members don't see all dates! But dates appearing seem to be on the right place... Let me know!


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