Cannot un lock user id

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Cannot un lock user id

Post by samantha1 on May 1st 2015, 9:10 pm

says suspicious activity, cannot use the link to un block my account

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Re: Cannot un lock user id

Post by brandon_g on May 1st 2015, 9:45 pm

Hello,

May you explain further? Is this a member of your forum? What is the link to the forum? May you provide a screenshot of the message you get?

Details are everything Smile.

Regards,
-Brandon


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Re: Cannot un lock user id

Post by samantha1 on May 2nd 2015, 12:08 am

http://blamaliciouss.forumotion.com/login

here's what i got before and after doing the directions to the pop up



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Re: Cannot un lock user id

Post by Derri on May 2nd 2015, 1:30 am

Hello, 

Can you send me a PM with the following information: 

IP Address of the member
Status of the Forum e.g. Member, Moderator
When this occurs e.g Logging in 
Email Address of the account 
Forum URL
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Re: Cannot un lock user id

Post by samantha1 on May 2nd 2015, 6:36 am

@Derri wrote:Hello, 

Can you send me a PM with the following information: 

IP Address of the member
Status of the Forum e.g. Member, Moderator
When this occurs e.g Logging in 
Email Address of the account 
Forum URL
I am the member who cannot log in.

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