The forum of the forums
Welcome to the Official Support Forum of Forumotion!

To take full advantage of everything offered by our forum, please log in if you are already a member, or join our community if you've not yet.



Create a free forum like this one.

Removal of old forum

View previous topic View next topic Go down

In progress Removal of old forum

Post by Milon on October 12th 2015, 9:32 am

Good morning,

My question is quite simple. Is there an email address I could reach for support?

If not, is there another way to contact support directly?

Thanks in advance.

Milon
New Member

Posts : 2
Reputation : 1
Language : NL

http://meergronden.manageboard.com/

Back to top Go down

In progress Re: Removal of old forum

Post by Leviosa on October 12th 2015, 10:56 am

Hello

First, you've to explain your problem on this topic Smile Our staff will directly reply on the post Wink

Thanks :rose:


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

In progress Re: Removal of old forum

Post by Milon on October 12th 2015, 11:53 am

Hi Buttercup,

I set up a forum 7 years ago that I have never actually gotten around to use.

I used my personal info in a message I wrote when I was 13, which now shows up in Google results.

I'd like to have this forum removed. As you may understand I don't have any of the login details I used 7 years ago.

Thanks in advance.

Milon
New Member

Posts : 2
Reputation : 1
Language : NL

http://meergronden.manageboard.com/

Back to top Go down

In progress Re: Removal of old forum

Post by Leviosa on October 12th 2015, 12:13 pm

Hello Milon

There is no problem. Could you please send me a private message with the following information:

- Url of the topic
- Url of your forum (the email used to create the fourm)
- Foundation email

Thanks in advance


No help without your forum url
No support via private message



Leviosa
Administrator
Administrator

Female Posts : 15587
Reputation : 1589
Language : French, English

http://help.forumotion.com

Back to top Go down

In progress Re: Removal of old forum

Post by Jessmonde on October 14th 2015, 8:52 am

I have in the past requested support for lost forum password, since I have the activated security option which prohibits sending a new password. I sent a private message to the administrator staff (Buttercup), unfortunately I never received a response and I have now moved on. In an effort to avoid having my forum spanned, I would like to request deletion of it. If any staff member is inclined to help me with this and requires verification, please send me a pm. Thanks !

Forum: http://internationalmusic.forumotion.com

Jessmonde
New Member

Male Posts : 8
Reputation : 1
Language : English, Spanish, Italian, French
Location : Boca Raton Florida

http://internationalmusic.forumotion.com

Back to top Go down

In progress Re: Removal of old forum

Post by SLGray on October 14th 2015, 10:50 am

@Buttercup is very busy. She might not have read your pm yet.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36735
Reputation : 2446
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

In progress Re: Removal of old forum

Post by Jessmonde on October 14th 2015, 12:24 pm

@SLGray wrote:@Buttercup is very busy. She might not have read your pm yet.

Lol... She must be, I sent that pm in Feb.

Jessmonde
New Member

Male Posts : 8
Reputation : 1
Language : English, Spanish, Italian, French
Location : Boca Raton Florida

http://internationalmusic.forumotion.com

Back to top Go down

In progress Re: Removal of old forum

Post by brandon_g on October 14th 2015, 12:45 pm

Hello,

Have you tried sending the info to manager after a couple months went bh, she may not have gotten thepm for some odd reason.


-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5358
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

In progress Re: Removal of old forum

Post by Jessmonde on October 14th 2015, 1:48 pm

@brandon_g wrote:Hello,

Have you tried sending the info to manager after a couple months went bh, she may not have gotten thepm for some odd reason.


-Brandon

No I haven't, your rules & regulations are very specific when they say "Donít send a password reset request to multiple staff members". Also you are asked to "Please wait patiently for a response. You will get a reply when the staff member reads your message". Also I made a comment on a post back then that didn't get noticed:

@Jessmonde wrote:My forum is all about music, the artist and their performances. It's an International Music Forum where anyone can discus their favorite artist and music from any genre and any language. I have been a member from various forums of music, and so I decided to experiment and put all those together in one forum. Unfortunately I got very busy in my life a little after I created this, and now I've lost my password and have the security settings to not send password resetting. I have recently sent a help request pm to a mod, and am patiently waiting for a response. I have plans to update & redesign the forum, and am willing to accept ideas and suggestions ;-)

Jessmonde
New Member

Male Posts : 8
Reputation : 1
Language : English, Spanish, Italian, French
Location : Boca Raton Florida

http://internationalmusic.forumotion.com

Back to top Go down

In progress Re: Removal of old forum

Post by brandon_g on October 14th 2015, 2:50 pm

Well yeah normally you shouldn't send a pm to more then one staff, because your.may get reset multiple times, but I'd say if 2 or 3 months have gone by and it hasnt reset or you havent heard response back, you can send another to either that staff or a different one. Lol It doesn't take 2 months to reset a password.


-Brandon


Remember to mark your topic when a solution is found.

brandon_g
Support Moderator
Support Moderator

Male Posts : 5358
Reputation : 489
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

In progress Re: Removal of old forum

Post by SLGray on October 14th 2015, 8:56 pm

If you have not received a reply in two days, you can delete the pm and send another to another manager.

Please send the information to me by private message.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


SLGray
Administrator
Administrator

Male Posts : 36735
Reputation : 2446
Language : English
Location : United States

http://ztwds.forumotion.com/

Back to top Go down

View previous topic View next topic Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum