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(Only Topic) My Forum won't open

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Solved (Only Topic) My Forum won't open

Post by forexberza.serbianforum on September 22nd 2016, 11:36 pm

First topic message reminder :

Make into an only topic.†
Please only post in this topic if you are having a similar issue.


Technical Details

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Opera
Screenshot of problem : https://i97.servimg.com/u/f97/18/04/72/40/screen14.jpg
Who the problem concerns : All members
When the problem appeared : I have just noticed this problem 23:31 on 22.09.2016.
Forum link : http://www.fxsforexsrbijaforum.com/

Description of problem

Hello, I've just noticed that my forum does not work. The message says the following: "www.fxsforexsrbijaforum.com didnít send any data."
"ERR_EMPTY_RESPONSE"

Note: Also check the screenshot

I don't know if there is a maintenance since I did not get any announcement about it, so I am writing here about my problem and to solve it as soon as possible.

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Solved Re: (Only Topic) My Forum won't open

Post by Leviosa on September 28th 2016, 4:57 pm

Re,

No I don't think it is linked, first of all we have launched the mobile version a week ago and not yesterday. It must be an update of wii software or I don't know but the images are blocked on their side, probably because they are identifies as dangerous but they are not. I will contact the tech but probably our best solution is to see with the Wii support.


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Solved Re: (Only Topic) My Forum won't open

Post by Rukiafan on September 28th 2016, 8:10 pm

Nope there's been no updates and they can't block images on their browser. You need to stop deflecting the issues, some of us are clearly having problems and it looks like you guys don't plan on fixing it. My case proves there's an issue because it disproves your theory. I apologize for being a little snarky, but it feels like I'm talking to a brick wall here. Sad

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Solved Re: (Only Topic) My Forum won't open

Post by SLGray on September 28th 2016, 8:20 pm

@Rukiafan wrote:Nope there's been no updates and they can't block images on their browser. You need to stop deflecting the issues, some of us are clearly having problems and it looks like you guys don't plan on fixing it. My case proves there's an issue because it disproves your theory. I apologize for being a little snarky, but it feels like I'm talking to a brick wall here. Sad
Do you have JavaScripts, modified templates, etc.?† Try turning those off and see if the issues disappear.

Is ths happening on all devices?


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Solved Re: (Only Topic) My Forum won't open

Post by Rukiafan on September 28th 2016, 8:26 pm

I do, but this very issue is also affecting the admin panel which can't be edited. Also yes, the fact that literally nobody has been able to sign in since yesterday morning pretty much proves that it's affecting multiple browsers/devices. This issue has been happening for about a week, but yesterday the issue crippled the ability for people to sign in, our moderation tools, and our administration panel...Sad

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Solved Re: (Only Topic) My Forum won't open

Post by Nefadar on October 3rd 2016, 11:00 am

Hello!
Many of my user said the forum won't load of them (but not just our, any forumotion forum won't loading). They have all the same service provider (T-Home, hungarian provider). This is not a temporary bug now, few ppl can't open in the whole weekend,
What is the solution in this case? We need to write to T-Home, or you can do anything?

Forum address:
http://xmenreneszansz.hungarianforum.net/

Thanks for the help.

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Solved Re: (Only Topic) My Forum won't open

Post by likethenightmare on October 3rd 2016, 4:28 pm

Hey!

We have the same problem. Some of our ppl can't connect to the site, the problem occured yesterday. (I can see everything perfectly)

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Opera
Screenshot of problem : http://i.imgbox.com/DAGuvQof.jpg (yeah, its hungarian)
Who the problem concerns : Few people
When the problem appeared : 02. 10. 2016.
Forum link : http://narutohun.niceboard.org

Thanks. ^^

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Solved Re: (Only Topic) My Forum won't open

Post by Leviosa on October 3rd 2016, 4:46 pm

Hello,

I will contact the tech services and get back to you as soon as possible.

Sorry for the inconvenience,


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Solved Re: (Only Topic) My Forum won't open

Post by Goroh999 on October 3rd 2016, 5:57 pm

Same problem here, some of the members are unable to load the login screen.
Could this be some kind of regional issue? Just because we (me+the last two entries) are from Hungary.

Who the problem concerns : Few members
When the problem appeared : 03. 10. 2016. (But probably earlier, they just thought there is some maintainance or so.)
Forum link : http://trendinternational.hungarianforum.com/


Last edited by Goroh999 on October 3rd 2016, 6:14 pm; edited 1 time in total

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Solved Re: (Only Topic) My Forum won't open

Post by Nefadar on October 3rd 2016, 6:04 pm

The hvg.hu posted an article, it's the Telekom's/T-Home's fault, and they working on the soluliton.

Edit: so... I don't think forumotion staff can help in this case Sad

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Solved Re: (Only Topic) My Forum won't open

Post by Leviosa on October 5th 2016, 9:26 am

Hello,

Indeed it is not from our end. So we can't do much right now.
Sorry for the inconvenience, hope it will be fixed soon enough !


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