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Locked out of forum

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Solved Locked out of forum

Post by hardysangel2010 on October 23rd 2016, 8:01 pm

Okay, so I was locked out of the very first forum that I created here several years ago by some spiteful former friends. Because I was still having issues with those friends I did not try to reaccess the forum until recently, and discovered i have no access to the forum utilities anymore because I no longer have the information. Is getting back in to the forum still an option for me?

http://the-doctor-is-in.forumotion.net/


Last edited by hardysangel2010 on October 27th 2016, 2:57 pm; edited 2 times in total

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Solved Re: Locked out of forum

Post by ChanelW on October 23rd 2016, 8:23 pm

Hello,

Has the email address of your forum been changed or can do you still have access to it?
Here is a topic regarding your issue: http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

This topic will answer all of your questions, once you have sent a PM to a member of staff mark this topic as solved IF the topic answers your question and don;t forget to hit the 'thanks' button Wink

Thanks,
ChanelW

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Solved Re: Locked out of forum

Post by hardysangel2010 on October 23rd 2016, 8:26 pm

I no longer have the email, password, nothing at all. I read the topic that you link above I just wanted to know if it was too late to take those measures considering it's been quite some time now.

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Solved Re: Locked out of forum

Post by ChanelW on October 23rd 2016, 8:29 pm

Hello,

No,no it is not too late at all. If you remember the foundation email you created the forum with, the URL of the forum and a new email address you are fine!

Please scroll to the bottom of the topic, this explains what you are referring too. PM a staff member with that module you will be fine!

Thanks,
ChanelW

Best Of Luck Smile

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Solved Re: Locked out of forum

Post by hardysangel2010 on October 23rd 2016, 8:32 pm

I don't remember the foundation email though. I've tried everything I can think of, but I don't remember what it is.

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Solved Re: Locked out of forum

Post by ChanelW on October 23rd 2016, 8:37 pm

Sorry then, there is nothing we can do about it. The foundation email is the main piece of information the team need. I apologize, there is nothing that we can do...

Thanks,
ChanelW

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Solved Re: Locked out of forum

Post by hardysangel2010 on October 23rd 2016, 8:41 pm

Going to give it a try with the last email i remember having back then before I give up. I just create a new version if that doesn't work

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Solved Re: Locked out of forum

Post by ChanelW on October 23rd 2016, 8:44 pm

@hardysangel2010 wrote:Going to give it a try with the last email i remember having back then before I give up. I just create a new version if that doesn't work

If it doesn't work then try still PM'ign the LAST email you remember using, with the module in the topic provided.

If you feel that you give up and you have no more queries please mark this topic as 'solved' and hit the 'thanks' button.

I have done all my best but it seems that if the email is invalid then sadly there will be nothing the team can do to solve your issue.

Sorry.

Thanks,
ChanelW

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Solved Re: Locked out of forum

Post by SLGray on October 23rd 2016, 9:27 pm

Send one of the listed staff members a list of possible emails you could have used to create the forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Solved Re: Locked out of forum

Post by hardysangel2010 on October 27th 2016, 2:57 pm

I was able to get into the old forum, and I plan to revamp, and revitalize it! thank you all so very much!

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Solved Re: Locked out of forum

Post by ChanelW on October 27th 2016, 3:03 pm

Hello,

I am happy I could help, I am glad you now have access to your forum! Very Happy

Thanks,
ChanelW

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Solved Re: Locked out of forum

Post by brandon_g on October 27th 2016, 3:33 pm

Topic solved and archived ~ brandon_g
Please read our forum rules: ESF General Rules


Remember to mark your topic when a solution is found.

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