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25/10/2016 Unexpected Outage

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25/10/2016 Unexpected Outage

Post by ChanelW on October 26th 2016, 8:58 pm

Hello All Very Happy

What happened last night regards to the the unexpected outage, I can see a couple of members confused thinking their forums were affected by this issue.

Does anyone have any more information on what happened?

Thanks,
ChanelW Smile

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Re: 25/10/2016 Unexpected Outage

Post by SLGray on October 26th 2016, 9:18 pm

When there is an outage, you should check Forumotion's social media (Facebook, Twitter, etc.).


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Re: 25/10/2016 Unexpected Outage

Post by catgirl on October 27th 2016, 12:27 am

I was told that the forumotion team was updating their server. A friend of mine told me that after I started to panic thinking that something bad was happening but all is good now. Just a quick server update.

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Re: 25/10/2016 Unexpected Outage

Post by APE on October 27th 2016, 12:40 am

Hello the system was down due to a server breakdown, This took longer then we had wanted to fix and our tech team was informed right away.

Some times we can do a fast remote reset and then this fixes faster but this time it looks like the team had to go out and fix this.

We are really sorry for the loss of your forum in this time but the system is now back up and running.

Regards.

APE and the Forumotion Team




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Re: 25/10/2016 Unexpected Outage

Post by ChanelW on October 29th 2016, 11:33 am

Hello All,

Thank You for the information and update. This topic can now be garbaged and members can refer too if needed.

Thanks Very Much,
ChanelW :rose:

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