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[Only Topic] Split Topic glitch

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Pro Admin [Only Topic] Split Topic glitch

Post by MisterShai on January 4th 2017, 8:37 pm

Technical Details

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox
Screenshot of problem : http://i20.photobucket.com/albums/b205/shizzai/Screenshot%207_zpssyglnydr.png
Who the problem concerns : Yourself
When the problem appeared : I attempted to Split the Topic from the Quick Mod drop down menu at the bottom of the page.
Forum link : http://ghostfleet.forumotion.com

Description of problem

When I attempt to 'Split this Topic' using the quick mod drop down menu at the bottom of the page, I am redirected to a blank forum page instead of the post selection screen.



The topic I am attempting to split is in a forum with permissions set to a specific usergroup, if that has any relevance.

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Valoish on January 4th 2017, 8:42 pm

Make sure that you're in that usergroup yourself, cuz if it's set to only be visible and usable by that group then you may not be able to edit it unless you're part of that group.

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by SLGray on January 4th 2017, 9:49 pm

Are you a member of a group that moderates the section where you want to split the topic.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Valoish on January 4th 2017, 10:56 pm

Seems like this isn't just an issue this user is having..
Post by DDril on FMD

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by SLGray on January 4th 2017, 11:05 pm

OK. It must be a bug, since it does it on the support forum, too.

Made into an Only Topic


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Never post your email in public.


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Pro Admin Re: [Only Topic] Split Topic glitch

Post by SLGray on January 4th 2017, 11:12 pm

This issue has been reported.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Global Federation on January 5th 2017, 4:41 am

This is the same issue with my forum. Any progress on this?

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by saragosa66 on January 5th 2017, 6:37 pm

Same problem with me...

http://roknostalgija.8forum.net/forum

Is there a way to solve the problem soon ?

I thank.

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Valoish on January 5th 2017, 6:47 pm

This is a glitch on Forumotion's part, and SLGray has already reported it to a Pro Admin. All we can do now is wait for an update from the staff

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Global Federation on January 5th 2017, 7:29 pm

Hopefully it's resolved soon!

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by SLGray on January 5th 2017, 10:35 pm

It could be related to the software update that was announced on Twitter and Facebook.


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Never post your email in public.


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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Kami-sama on January 6th 2017, 12:00 pm

Great that you are already working on this!
Same problem in my Forum -.-

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Pro Admin Unable to split a topic

Post by Santosan on January 6th 2017, 2:12 pm

Hello,

In my forum http://www.mygarminsatnav.net/ i'm facing a problem with the option to split a topic. Although i can see the icons of moderating tools at the bottoms of the page and the options of quick moderation tools too, there're all active, when i try to split a topic i get a blank page. All the other tools i tried working OK.



Thanks !

Topic merged By APE
Please make sure your do a search before making a post using key words like #split and #tools and other related words will help you find this faster.

Please read our forum rules: ESF General Rules

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Valoish on January 6th 2017, 2:33 pm

This issue is a global forumotion issue that's already been reported to the FM Staff and they're working on fixing it. Please refer to this topic for further updates c:

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Santosan on January 6th 2017, 2:36 pm

I apologize for creating a new topic for an issue already reported.

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Valoish on January 6th 2017, 2:58 pm

No worries ^^

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by APE on January 6th 2017, 3:14 pm

This looks to be related to the Update on our systems that may be why this is not working.

We are working on this and we hope to have this fixed soon.

We are sorry for the delay.





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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Bones! on January 6th 2017, 3:57 pm

Having same issue with Google Chrome and Invision.

> Forum > http://www.unknownlandsrp.com/

I can't split topics at all, and sometimes (like 50%) I get the same problem trying to edit posts. Same type of popup thing screen,

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by hobidetektori on January 6th 2017, 4:09 pm

Same problem with me... "split this topic" not in funkcion... just to report...

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Global Federation on January 9th 2017, 11:45 pm

Any word on this? I'm in need of this function to moderate areas on my forum(s).

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by APE on January 10th 2017, 12:34 am

No there will not be any word on this bug yet it's on the list of things reported and we hope to have some news soon please remember we have had a weekend and our head office is closed at weekends so there is no one in the office to fix this until a week day.





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Pro Admin Re: [Only Topic] Split Topic glitch

Post by multiverse on January 10th 2017, 7:44 am

i go to try and split a topic and it goes to a mostly blank screen. see the forum, but not split options. i have split many things in the past, so i know how it works.

not a specific topic either, tried a few. forum is: http://mugenmultiverse.fanbb.net/

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Valoish on January 10th 2017, 8:45 pm

@multiverse; Forumotion staff is aware of this issue and it isn't happening only to your forum. All forumotion forums - including this one - have this problem and it's due to Forumotion's recent update.

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by The Awakened on January 11th 2017, 2:35 am

Seeing as this has been reported, I shall be posting here to obtain any updates that may be placed here in the future. Thank you, Staff, for your quick action and support. Hopefully this can be resolved soon.

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by Global Federation on January 13th 2017, 12:44 am

@The Awakened wrote:Hopefully this can be resolved soon.
As do I.

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by saragosa66 on January 13th 2017, 10:32 am

I'm sorry to bother you, but I'm interested in how far the correction optional tools split this topic. The tool, which is very important for our forum.

Thank !!!

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by MattiaDes on January 13th 2017, 5:19 pm

It should be solved Very Happy

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by skouliki on January 13th 2017, 6:19 pm

problem solved for me
please check your forums

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Pro Admin Re: [Only Topic] Split Topic glitch

Post by APE on January 13th 2017, 7:02 pm

Hello All

Good news is the update to fix this is now gone live

It should now be fixed for all of you.

We are sorry for the delay on getting this fixed but as you know some bugs come and it takes a little time to fix them.

If you still have a problem please clear your browsers.

From Ape And The Forumotion Team





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Pro Admin Re: [Only Topic] Split Topic glitch

Post by AvramovaD on January 13th 2017, 7:43 pm

last two weeks (apr. from 1st of January) moderators have some problems with moderating options.
Mainly, I talk about lack of availability for ordinary moderating tools (delete posts)and it's not available for moderators to make any topic as "Sticky", and "admin" and "administrators" have no options to split topics.
This is really annoying and make some problems with Forum life, especially in situation when we have an increasing line of posts and interesting discussion in last month. (Yup, our Forum is now on the good way Smile )
Could you, please, check it?

If you need some additional explanation, please let me know.
Have a nice day, all. Smile

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