Logging into forum
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Logging into forum
I cannot log in to the forum I just created, it will not accept the user name or password and it says email belongs to someone else.yet it send the activation link to the email. http://soapcity1.forumotion.com I have been trying for an hour! I couldn't even join here without using a different email. thank you for your help
Re: Logging into forum
Are you entering Admin as the username?
The topic was posted in the wrong section, so I have moved it to the correct section.
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You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Logging into forum
Hello @Mia1 and welcome to the english support forum.
My name is Ape and I will be happy to help you on your problem today.
when you go your Email from us to activate your forum account did you press the link and did it take you to your forum and say it was ok to try logging in ?
Please can you take a screen shot of your Email you got and send it to me by PM.
My name is Ape and I will be happy to help you on your problem today.
when you go your Email from us to activate your forum account did you press the link and did it take you to your forum and say it was ok to try logging in ?
Please can you take a screen shot of your Email you got and send it to me by PM.
Re: Logging into forum
The forum was created @APE.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Logging into forum
I even tried logging in with just the Admin: removed screen shot as this should have been sent by PM only
I also used upper and lower cases to see if that made a difference.
I also used upper and lower cases to see if that made a difference.
Last edited by Mia1 on August 21st 2018, 10:18 pm; edited 1 time in total
Re: Logging into forum
Are you entering the password manually? If no, try it.
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
Re: Logging into forum
The same thing is happening to me. This is my topic: https://help.forumotion.com/t156633-i-suddenly-can-t-log-in
Are you sure there isn't a problem with your server (Forumotion admins)?
Are you sure there isn't a problem with your server (Forumotion admins)?
Re: Logging into forum
MissUrsh wrote:The same thing is happening to me. This is my topic: https://help.forumotion.com/t156633-i-suddenly-can-t-log-in
Are you sure there isn't a problem with your server (Forumotion admins)?
If it was on our end we would have hundreds of reports of this happening.
Also this topic is from August. @Ape was this issue ever resolved?
Remember to mark your topic when a solution is found.
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Re: Logging into forum
looking over my PM YES this was solved I just changed the password and the member had to type it in.
Re: Logging into forum
Problem solved & topic archived.
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