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Quick links don't work

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In progress Quick links don't work

Post by Kiekie Sat 20 Apr 2019 - 11:29

Hey,

Users are experiencing trouble with the 'recent post' links that link to a recent topic. When they click the link they get redirected to the homepage and not the topic they clicked on.
I have a video from one of the members showing it.


Is this a known issues?

- Kiki
http://www.warriorcatsnl.com/
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In progress Re: Quick links don't work

Post by skouliki Sat 20 Apr 2019 - 15:51

hello

which device and browser do you use?

using laptop/chrome i can not generate the issue, to me its working normally 
can you try to clear your cache and retry please
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In progress Re: Quick links don't work

Post by Ape Sat 20 Apr 2019 - 17:10

I did see a post but can't find it that maybe the same problem.

The member said they could not see the new posts but i think as English was not their first LanguageI did ask the member for some basic info to see if i can help but right now i can't find the posts

I think they deleted the topic as i can't find it any more. Quick links don't work Mouais Think


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In progress Re: Quick links don't work

Post by Kiekie Sat 20 Apr 2019 - 21:26

This happened on a Samsung tablet, a iPad and a iPhone! c:
It doesn't seem to happen on laptops or normal computers, just tablets and other 'smaller' devices.
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In progress Re: Quick links don't work

Post by SLGray Sat 20 Apr 2019 - 23:20

The topic was posted in the wrong section, so I have moved it to the correct section.

Please read our forum rules:  ESF General Rules
Is this happening on all browsers?


Quick links don't work Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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In progress Re: Quick links don't work

Post by Ape Sun 21 Apr 2019 - 2:44

It sounds like a mobile browser problem as you know the mobile system is not set up right for the main view on the forum unless in topic it mode or in mobile mode.


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In progress Re: Quick links don't work

Post by Kiekie Tue 23 Apr 2019 - 13:42

That's weird because we never had this problem before. The forum has had this layout since 2016 and we've never had trouble until recently.
As far as I know it's happening on mobile versions of Safari and Chrome, as that's whats usually used on those devices. It doesn't happen on a laptop or normal PC.
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In progress Re: Quick links don't work

Post by Ape Tue 23 Apr 2019 - 17:32

okay I will report this but i think it's a browser problem on the mobile it could have come from updates on the device you are using and if thats the case we would have to work on what updates was added and when.

I will send a report of now and hope that some one can find the problem.

EDIT: report made on 04.23.2019 at 16:39:11


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In progress Re: Quick links don't work

Post by SarkZKalie Tue 23 Apr 2019 - 21:10

I was using Opera to re-create this issue on an Android device and i didn't see any error. It may come from your user's browser


Quick links don't work Sarkzk10
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In progress Re: Quick links don't work

Post by Ape Wed 24 Apr 2019 - 17:46

My head office has got back to me and they have said they can not seam to get the same problem on your site and I have also tested it and found no problems.

I would say it has something to do with the cookies or a browser problem and not anything our end.


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In progress Re: Quick links don't work

Post by Kiekie Thu 25 Apr 2019 - 14:40

Okay! I'll tell the users to wipe their cache memory and try again. Thanks!
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