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Renewal of packages

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Solved Renewal of packages

Post by Gwim_Weaper June 16th 2019, 10:18 am

About ten days ago I enquired about downgrading from the premium package to the advanced package. I was told,"The only way to change the package is to let it fully expire, then immediately buy the package you want after that." The package expired today [Your Premium Package expires in 0 days] I now find that I can only renew the Premium package and not downgrade to the Advanced package which is my intention. Any help would be appreciated Thanks


Last edited by Gwim_Weaper on June 19th 2019, 12:02 am; edited 2 times in total
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Solved Re: Renewal of packages

Post by jucarese June 16th 2019, 11:56 am

Still only let you renew, wait until you have no package and in the AP you have a free package, the day 0 is the last of the package, but is still active
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Solved Re: Renewal of packages

Post by SLGray June 16th 2019, 8:00 pm

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules:  ESF General Rules


Renewal of packages Slgray10

When your topic has been solved, ensure you mark the topic solved.
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Solved Re: Renewal of packages

Post by skouliki June 19th 2019, 8:41 am

marked as solved

Problem solved & topic archived.
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