no activation key

by ♥ Lovin ♥ July 22nd 2020, 2:31 pm

Hello. We decided to start another group hoping it will work out better since our group is having issues we cannot solve them all by ourselves and in hopes our group will also run faster. But the problem is I done this twice and no activation key was sent to my email-below is what it tells me but no key is sent. Can you help please?

FORUM CREATION SUCCESSFUL

Your forum has been created. However, a validation is necessary to finish your creation. An activation key has been sent to the e-mail address you specified. Please verify your inbox and click on the link to access your forum.

If you are using an webmail service such as hotmail, please verify the e-mail isn't in the spam folder. Add the e-mail address to your safe list to receive notifications and other informations from your forum.

by **TheCrow** July 22nd 2020, 2:56 pm

Hello @

Lovin

,

First of all,

Please don't use any text modifications and keep to the default text. This is reserved for the staff for moderation. Thank you.

Please read our forum rules: ESF General Rules

As for your issue, have you checked in all the folders in your email? It may be in Spam, or in Junk.

Regards,
TC.

by ♥ Lovin ♥ July 22nd 2020, 3:04 pm

Yes and it didn't come and I even did a test to myself to make sure the email worked and it does work. I done it twice as it said the group doesn't exist yet it contridicted that with the activation key

by ♥ Lovin ♥ July 22nd 2020, 3:15 pm

Ok now a different issue-I got the forum but it won't accept my user and password-can you help please?

https://bestoffriends.forumotion.com/login

by **SLGray** July 22nd 2020, 3:18 pm

The username is Admin, and the password is what you used to create the forum.

by ♥ Lovin ♥ July 23rd 2020, 8:42 am

Ok it is taken care of and thank you. But actually one more question-why are they adding new things to the groups like the "like and dislike" icons and yet they don't seem to be able to fix what we already have-groups keep running slow and it appears to be in all due respect that would be the main concern in here. I been wondering about that for quite sometime