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Can´t get password reset as an Admin.

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In progress Can´t get password reset as an Admin.

Post by OldSkoolForum April 18th 2021, 2:26 pm

Hi. I was trying to revive an old forum and requested a new password. But I can´t receive a new password as I received the following:

The security 'Disallow admin to send new password' is active in Admin Panel > General Admin > Security

But of course. I can´t even login to try and change this setting.

Do I need to create a new forum from scratch? As maybe the portal version is too old now and needs updating?

Thanks.
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In progress Re: Can´t get password reset as an Admin.

Post by Neptune- April 18th 2021, 3:59 pm

Hello, and welcome on the Forum of the forums Forumotion



If you are administrator, please contact the founder

If you're the founder -> Can´t get password reset as an Admin. Scree180 Password problems or Lost your Founder's Password
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In progress Re: Can´t get password reset as an Admin.

Post by skouliki April 18th 2021, 4:46 pm

Hello

Please send me only by pm the following info
If you are the founder

- forum url
- founder’s username
- email used to create the forum
- this topic url

Thank you
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In progress Re: Can´t get password reset as an Admin.

Post by skouliki April 18th 2021, 4:47 pm

Please don't use bold or color and keep to the default text. This is reserved for the staff for moderation. Thank you.
Please read our forum rules: ESF General Rules

The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules
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In progress Re: Can´t get password reset as an Admin.

Post by SLGray April 18th 2021, 7:22 pm

Are you the founder of this forum or just an administrator?   We can only help the founder with password issues.


Can´t get password reset as an Admin. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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