I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

INFORMATION:
FORUM: softwaremienphi.forumvi.com
POSITION: founder.

Did this is not work:  https://help.forumotion.com/t163150-unable-to-reset-the-password-for-admin ?

I received a password reset email. i login and change another password. I logout and can't login again. I only do this once, it's not spam

It still doesn't work, that's true, sory for my bad english, is it not clearly ?

Hello

Why did you open this thread ?
We are working on this 3 days by pms
You need to be patient you have sent me multiple pms and i already explained you the situation
You can reset your password by yourself

We are not 24 hours online

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead! Please read our forum rules: ESF General Rules

this is image

and string password i after i change:
deleted by skouliki

this is password you send me: 
deleted by skouliki

Did you use the reset password option ?

The email was 2 days ago and I explained in the pm that you must clear your browser history and type manually the code without copy paste or even try with another browser

Also

Please do not share any of your personal information in public sections of the Support Forum. For security reasons, I have removed your personal information from your post. Thank you!. Please read our forum rules: ESF General Rules

Note : Maybe use a password with less symbols

that password i change to and i can't login

softwaremienphi wrote:that password i change to and i can't login

You change it by using the reset option ? I disabled the security option already ad explained by pm
Or
You change it by changing the password i sent you?

You must follow those steps

try to connect to the forum, click on the link "I forgot my password" (example). You can also access it at this address: http://forumaddress.forumotion.com/profile?mode=sendpassword taking care to replace forumaddress.forumotion.com with your forum address.

Why didn't it notify me when I set it up and still accept it?

softwaremienphi wrote:Why didn't it notify me when I set it up and still accept it?

Iam sorry i didnt understand what you are trying to say


For me to be able to assist you i must gather by you some information
So for the history
I send an email with a password you receive it
you logged in and after you change it to a new one then you couldnt logged in

Please amswer
1) did you clear your browser history ?
2) did you type manually the password
3) did you try another browser

If you did all these and still had the same issue
After i deactivated the security option

1) did you use the reset option? And if yes describe in details what happened

Please amswer
1) did you clear your browser history ?
2) did you type manually the password
3) did you try another browser
yes, i do all step, and password it accept when i set, but when i login, it not allow

If you did all these and still had the same issue
After i deactivated the security option

1) did you use the reset option? And if yes describe in details what happened

edit : if you can not find it click here https://softwaremienphi.forumvi.com/profile?mode=sendpassword