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User can't load the site

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Solved User can't load the site

Post by Pieter557 on June 19th 2011, 9:20 pm

One of my users can't load the forum or any other forumotion host.
He can load other sites just fine and he's the only one having a problem with it. So I'm a bit unclear about how or what...
Makes me think he might be banned on every forumotion forum... Sad

Anyway, for more details a mod can contact me Smile

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Solved Re: User can't load the site

Post by SLGray on June 19th 2011, 9:25 pm

Does he get any error messages when he tries to go the any Forumotion site?


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Solved Re: User can't load the site

Post by Pieter557 on June 19th 2011, 9:25 pm

Nope, just doesn't load at all...

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Solved Re: User can't load the site

Post by SLGray on June 19th 2011, 9:26 pm

Does he get a message from his browser?


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Solved Re: User can't load the site

Post by Pieter557 on June 19th 2011, 9:31 pm

He can't connect. He gets timeouts.
Tried IE, chrome, firefox. Neither work.
Cleared history, cache, didn't fix it.
Reset the modem. Didn't work either.
Using tor or a proxy does allow him to view the forums. He can't register here though, gives him an error Wink

Anyway, if he comes back online, I'll ask him to ping and do a traceroute.

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Solved Re: User can't load the site

Post by manong rizal on June 19th 2011, 10:06 pm

While using a proxy he was told he is not allowed to register or login.

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Solved Re: User can't load the site

Post by Pieter557 on June 20th 2011, 9:14 am

somehow magically got fixed so ...
Only his IP changed, so I suppose something was wrong there :p

But thanks for the effort!

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Solved Re: User can't load the site

Post by Sanket on June 20th 2011, 9:32 am

Since this thread appears to be solved, I will lock this thread and mark it as solved.


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