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How do I clear 'Member Storage'

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In progress How do I clear 'Member Storage'

Post by grace.keogh1 on Thu 14 Jul - 7:58

I have tried locating the answer in various topics but cant find it ... sorry if I am asking an already answered question.

When I check the 'storage' of the gallery on our forum it is showing that all of 20Mb is used 100%.
This is broken up as : 'Storage used by albums' = 6% and 'Storage used by members" = 94%

I have deleted albums, thus lowering that storage amount - but I can't work out how to reduce the 'Members storage' amount????
I have deleted heaps of old topics that were in the Basket, and that doesn't effect the figures at all.
I have attached an screen shot of my storage display summary page.

Please help if able to,
Grace[img][/img]

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In progress Re: How do I clear 'Member Storage'

Post by SLGray on Thu 14 Jul - 8:51

Storage used by members means how many pictures, files, or attachments they have uploaded to the site, not topics. To reduce the amount, there are only two ways to do it:

1. ask your members to deleted their uploaded items (Members probably would not be happy about this.)

2. use credits to buy more storage

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In progress Re: How do I clear 'Member Storage'

Post by grace.keogh1 on Thu 14 Jul - 13:23

by slg on Thu Jul 14, 2011 3:51 pm
Storage used by members means how many pictures, files, or attachments they have uploaded to the site, not topics. To reduce the amount, there are only two ways to do it:

1. ask your members to deleted their uploaded items (Members probably would not be happy about this.)

2. use credits to buy more storage

Thanks, but I'm still confused as the members only upload items/images to albums in the gallery, and as I said the gallery storage is fine.

When I look at each members profile their storage usage is shown as 0%. The only other thing that we upload are links in the topics.
I've attached a pic of my profile - it shows 0% storage used, but in the original image I posted it shows me (6malesandme) as using 27%.
thanks for your help on this,
G

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In progress Re: How do I clear 'Member Storage'

Post by grace.keogh1 on Mon 18 Jul - 4:47

can someone help? Please???

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In progress Re: How do I clear 'Member Storage'

Post by grace.keogh1 on Thu 28 Jul - 3:37

It's been a couple of weeks and I still haven't been able to upload any new pics to my blog. I would really appreciate someone reading back over this thread and helping me out. PLEASE!!

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In progress Re: How do I clear 'Member Storage'

Post by LGforum on Thu 28 Jul - 3:44

That will mean the amount of storage used by people in the gallery BUT on their personal profile. Go into the galery and lcick 'personal galleries' (or whatever it says.

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In progress Re: How do I clear 'Member Storage'

Post by grace.keogh1 on Thu 28 Jul - 5:57

@LGforum wrote:That will mean the amount of storage used by people in the gallery BUT on their personal profile. Go into the galery and lcick 'personal galleries' (or whatever it says.

thanks for your suggestion. - that would be the logical assumption, but unfortunately none of the members (myself included) have created Personal Galleries - yet supposedly I (as a member) have used 47% of my personal storage .
I just dont understand what is going on.

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In progress Re: How do I clear 'Member Storage'

Post by SLGray on Thu 28 Jul - 6:31

I believe this needs to be looked at by a tech.


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In progress Re: How do I clear 'Member Storage'

Post by MrMario on Thu 28 Jul - 6:51

You got attachments going on? That will eat up your storage.

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In progress Re: How do I clear 'Member Storage'

Post by grace.keogh1 on Thu 28 Jul - 14:33

slg wrote:I believe this needs to be looked at by a tech.

Yes, so do I, so how do I go about getting that done?

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In progress Re: How do I clear 'Member Storage'

Post by MrMario on Thu 28 Jul - 18:19

Do you have attachments on your forum?

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In progress Re: How do I clear 'Member Storage'

Post by grace.keogh1 on Fri 29 Jul - 2:51

@MrMario wrote:Do you have attachments on your forum?
When members post a comment they also include a thumbnail image (linked to the forum gallery) and hyperlinks to other 'outside' galleries. I have deleted heaps of old topics from the 'basket' but that has made no difference at all to the actual storage data shown.
I appreciate your help Smile
grace

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In progress Re: How do I clear 'Member Storage'

Post by grace.keogh1 on Sun 31 Jul - 11:54

I think I might have to trash the whole forum and try again elsewhere, it's been ages now and I still havent managed to sort this storage issue out. Thanks to those who tried to help me.

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