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Remove the "No Support by PM" field

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Do you like the idea?

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Total Votes : 16

Remove the "No Support by PM" field

Post by invisible_fa on November 6th 2011, 8:30 am

Hello.

I would suggest to remove the "No support via PM" field, because, from my point of view it has no sense...

There are lots of other ways to advertise users that PM support is not allowed...for example, in the welcome P.M. you can remember it to the users or you can make a global announcement...or...other ways...

But not with a profile field...

What do you think about this?

Thank you for your opinions Mr. Green

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Re: Remove the "No Support by PM" field

Post by mpelmmc on November 6th 2011, 8:38 am

Hi,

Well, I absolutely agree with this suggestion. I think these field is not necesary. In addition, one of the rules of this forum is "Do not ask support by PM", so isn't necesary to remember it one and another time, because supposedly the members of the forum has already read the rules, and isn't necesary to remember it for that reason.

Voted yes Smile

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Re: Remove the "No Support by PM" field

Post by !_NICK_! on November 6th 2011, 8:56 am

Sorry, but I doubt this will get over turned.

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Re: Remove the "No Support by PM" field

Post by SLGray on November 6th 2011, 10:08 am

I bet even with the field, people are still asking for support through pms.


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Re: Remove the "No Support by PM" field

Post by Empire_1 on November 6th 2011, 10:30 am

@invisible_fa wrote:Hello.

I would suggest to remove the "No support via PM" field, because, from my point of view it has no sense...

There are lots of other ways to advertise users that PM support is not allowed...for example, in the welcome P.M. you can remember it to the users or you can make a global announcement...or...other ways...

But not with a profile field...

What do you think about this?

Thank you for your opinions Mr. Green
Hi,
This profile field helps emphasize our "No Support via PM" policy Wink
It helps remind users that asking for support through PM will get them reminded, and eventually warned.

Thus, I'll have to vote no. Confused

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Re: Remove the "No Support by PM" field

Post by Darkel on November 6th 2011, 10:43 am

I'll be voting no

Since it is helpful like Empire_1 said that it remind users that not to ask via PM and helpful for staff so they will no need to post on their location or language fields that they will say "No Support via PM" ... Wink

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Re: Remove the "No Support by PM" field

Post by Jaytective9 on November 6th 2011, 10:44 am

Agree

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Re: Remove the "No Support by PM" field

Post by Base on November 6th 2011, 5:35 pm

I'm in support of both sides here. As a support moderator, I get my fair share of PM support requests. Anyway, here's my arguments:

Yes, we should remove it because...
=> It's pointless and does not actually have much of an impact on new members
=> It clutters up the profile field

However, no we should not remove it because...
=> We don't know if it's working or not, for all we know, it could be 100% effective
=> It's there to emphasise that we don't do support via PMs

For me, I haven't voted because I'm not sure which side to take!

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Re: Remove the "No Support by PM" field

Post by Tilum on November 6th 2011, 5:37 pm

I personally dont mind PM support, if i've been helping someone in a topic and they want further help that's fine in my books. I think we should be allowed to change it.

~ Tilum

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Re: Remove the "No Support by PM" field

Post by Guest on November 6th 2011, 5:40 pm

My vote is against because it's really stupid to provide support via PM. Anyway:
@Empire_1 wrote:This profile field helps emphasize our "No Support via PM" policy Wink

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Re: Remove the "No Support by PM" field

Post by Guest on November 6th 2011, 5:56 pm

My vote is NO.

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Re: Remove the "No Support by PM" field

Post by invisible_fa on November 6th 2011, 10:41 pm

Hello.

Yeah, its good to emphatize the not P..M. support policy, but, what I am saying is that there are other ways to do that, not with a profile field...

And besides, as other user said above, that rule is explained on the general rules.


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Re: Remove the "No Support by PM" field

Post by Darren1 on November 7th 2011, 1:57 am

No.

Like Im going to vote to remove my suggestion Rolling Eyes

It appears to be working - Im getting less PM's about problems.

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Re: Remove the "No Support by PM" field

Post by MrMario on November 9th 2011, 8:39 am

Hello,

Removing of the No Support via PM will stay. If its helping like Darren says its working for him it will stay. We do have other ways of display this message and this is just to help the rule.

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