Members Can't Change their account passwords.

by xsdenied March 16th 2012, 6:57 pm

Members on my forums can't seem to be able to change their passwords. One of my forums members posted this:

Hi. I try to change my password. It seems that i can't do it

There are only two fields:

New password : *
You only need to supply a password if you want to change it

Confirm password : *
You only need to confirm your password if you changed it above

If i write the new passord in these two fields, i get the mesasge "The current password you supplied does not match the one stored in the database." Should't there be also a field for the old password?

I tried to change the password on my dummy testing account and faced the same issue.

Forums address is destinycrew.org

by **SLGray** March 16th 2012, 8:04 pm

These boxes should appear on the change password page -
Current password :
New password :
Confirm password :

by xsdenied March 16th 2012, 10:40 pm

Nope ... Members and Admins ... both can't see the current password box ... any idea why?

I know why admins can't .... I remember seeing an option in the admin menu some place ... but this member isn't an admin ... a mod though but not an admin

by xsdenied March 18th 2012, 6:12 pm

Reminder poke.

by **SLGray** March 18th 2012, 9:28 pm

Have you added any codes or modified anything right before this occurred?

by xsdenied March 18th 2012, 10:12 pm

Nope. The only code I've added (way in the past) was FB Connect and stat counter.

No other code has been added or meddled with.

by xsdenied March 25th 2012, 8:59 am

by Nera. March 25th 2012, 9:24 am

Hi,

You did not edit your profile_add_body template?
I don't remeber any panel option for users passwords mwii

by xsdenied March 25th 2012, 9:34 am

Just checked it, the only thing that has been added in that template is the fb connect code.

To be specific

Code::  <div id="fb-root"></div> <script type="text/javascript"> //<![CDATA[ FB.init({ appId: '{switch_preferences_menu.switch_fb_connect.FACEBOOK_APP_ID}', status: true, cookie: true, xfbml: true, oauth: true }); //]]> </script>

This was added.

by Nera. March 25th 2012, 9:42 am

Simply reset the template on the red cross and see is the problem fixed. If that was not the problem you can always put it back.

by xsdenied March 25th 2012, 10:56 am

Ok I don't exactly know how, but that seemed to fix it.

1. I clicked the red x (delete it)
2. The problem was fixed.
3. I opened the template again to add the fb connect code, but that was already present in it.

So to be honest, I don't know how but it got fixed.

Thanks!