Members account being blocked"
4 posters
Page 1 of 1
Members account being blocked"
Hi all,
Just received this from one of my members:
"Hello Al:
I just tried logging in to your new site. My browser blocked the site saying it is a known malicious web page. Not sure what is happening.
Best regards"
Can anyone help please?
Cheers,
Al.
Just received this from one of my members:
"Hello Al:
I just tried logging in to your new site. My browser blocked the site saying it is a known malicious web page. Not sure what is happening.
Best regards"
Can anyone help please?
Cheers,
Al.
Last edited by skidsolo on May 25th 2020, 7:48 am; edited 1 time in total
skidsolo- Forumember
- Posts : 269
Reputation : 3
Language : English
Re: Members account being blocked"
Hello,
I checked your forum and I do not get any such message, further more, my anti virus program confirms you site is safe. Is it just this one member having the issue?
If so would you be able to ask them to clear their cache and cookies and see if that helps. Ask them to try accessing the site from a different browser to see if the issue occurs there as well. Also ask if they are running any anti virus programs on their device.
-Brandon
I checked your forum and I do not get any such message, further more, my anti virus program confirms you site is safe. Is it just this one member having the issue?
If so would you be able to ask them to clear their cache and cookies and see if that helps. Ask them to try accessing the site from a different browser to see if the issue occurs there as well. Also ask if they are running any anti virus programs on their device.
-Brandon
Last edited by brandon_g on May 22nd 2020, 6:13 pm; edited 1 time in total
Remember to mark your topic when a solution is found.
General Rules | Tips & Tricks | FAQ | Forgot Founder Password?
Team Leader
Review Section Rules | Request A Review | Sticker Points
Re: Members account being blocked"
Hey there,
I'm having no issue visiting your forum. Online Virus Scanners also state that there is nothing malicious:
https://scanner.pcrisk.com/detailed_report/skidsplace.forumotion.com#
https://www.virustotal.com/gui/url/482b7b4ec33c8ab2ac4af2379eebd80482a62924a8ce020585f0e267746b546b/details
It's most likely an issue coming from this member's browser, firewall and/or antivirus.
I'm having no issue visiting your forum. Online Virus Scanners also state that there is nothing malicious:
https://scanner.pcrisk.com/detailed_report/skidsplace.forumotion.com#
https://www.virustotal.com/gui/url/482b7b4ec33c8ab2ac4af2379eebd80482a62924a8ce020585f0e267746b546b/details
It's most likely an issue coming from this member's browser, firewall and/or antivirus.
skidsolo- Forumember
- Posts : 269
Reputation : 3
Language : English
Re: Members account being blocked"
Problem solved & topic archived.
|
Similar topics
» Account Blocked
» Servimg Pro Account Blocked
» Account Creation for my Members
» I have a member with an invisible user account The account exists, but cannot be found
» Members Can't Change their account passwords.
» Servimg Pro Account Blocked
» Account Creation for my Members
» I have a member with an invisible user account The account exists, but cannot be found
» Members Can't Change their account passwords.
Page 1 of 1
Permissions in this forum:
You cannot reply to topics in this forum