Forum should be viewable to guests but it isn't

by sugarcandy Sun Apr 29, 2012 2:48 pm

I don't understand it. I've set the permissions for this forum exactly the same as the other forums that guests can see, yet when I log out, I can't see the News section and guests should be able too. I wanted this one viewable mainly for bots. Why can't guests see it? Any ideas?

by Jophy Mon Apr 30, 2012 11:02 am

Hello,

Make sure you have the following the permissions for those forums:
Admin Panel > General > Categories & Forums > Permissions > Make sure the 'view and read' is checked for 'guests' > Save

by sugarcandy Mon Apr 30, 2012 11:45 am

I've done all that a million times but it still doesn't show to guests. I've checked this and checked that and I don't know what else to check any more. The permissions for that forum are exactly the same for the ones that guests can already see, yet it doesn't show.

by Jophy Tue May 01, 2012 10:57 am

Hello,

Please provide your forum link, and a screenshot of the forum permissions:
https://help.forumotion.com/t24814-how-to-take-a-screen-shot

by sugarcandy Tue May 01, 2012 1:54 pm

It won't let me post it, says my file type isn't allowed.

by Jophy Tue May 01, 2012 2:47 pm

How about forum link and the forum names in question?

by sugarcandy Tue May 01, 2012 2:50 pm

This is the link.
http://scrummymummys.forumotion.co.uk/

The forum in question is the news section, but you won't be able to see it because it won't show to guests.

by Jophy Tue May 01, 2012 2:52 pm

Mind to PM me the admin account? Or just create a test account with admin access(with a different password) if you want your password to be a secret and send it to me by PM. I'll see what's wrong on your settings. Thanks.

by sugarcandy Tue May 01, 2012 3:39 pm

Oh never mind it doesn't matter. I'm not comfortable giving anyone else admin access. No offence. Thanks anyway. Smile

by Jophy Tue May 01, 2012 5:06 pm

Ok then

Is this solved then?

by Darren1 Tue May 01, 2012 5:11 pm

Hi,

If the forum in particular is a sub-forum, then the original forum must be viewable to guests.
For example, the solved forum here.
For the 'Solved' forums to be viewable, their parent/attached to forum must be viewable to guests, so if the forum 'Other problems' is viewable for guests, then the 'Other problems solved'' forum won't be viewable to guests.

I hope this clears things up a bit more Smile

by sugarcandy Tue May 01, 2012 5:54 pm

Darren1 wrote:Hi,

If the forum in particular is a sub-forum, then the original forum must be viewable to guests.
For example, the solved forum here.
For the 'Solved' forums to be viewable, their parent/attached to forum must be viewable to guests, so if the forum 'Other problems' is viewable for guests, then the 'Other problems solved'' forum won't be viewable to guests.

I hope this clears things up a bit more

Thanks!!! It's all sorted now. Cheers. :wouhou: