Forum should be viewable to guests but it isn't

by sugarcandy April 29th 2012, 3:48 pm

I don't understand it. I've set the permissions for this forum exactly the same as the other forums that guests can see, yet when I log out, I can't see the News section and guests should be able too. I wanted this one viewable mainly for bots. Why can't guests see it? Any ideas?

by Jophy April 30th 2012, 12:02 pm

Hello,

Make sure you have the following the permissions for those forums:
Admin Panel > General > Categories & Forums > Permissions > Make sure the 'view and read' is checked for 'guests' > Save

by sugarcandy April 30th 2012, 12:45 pm

I've done all that a million times but it still doesn't show to guests. I've checked this and checked that and I don't know what else to check any more. The permissions for that forum are exactly the same for the ones that guests can already see, yet it doesn't show.

by Jophy May 1st 2012, 11:57 am

Hello,

Please provide your forum link, and a screenshot of the forum permissions:
https://help.forumotion.com/t24814-how-to-take-a-screen-shot

by sugarcandy May 1st 2012, 2:54 pm

It won't let me post it, says my file type isn't allowed.

by Jophy May 1st 2012, 3:47 pm

How about forum link and the forum names in question?

by sugarcandy May 1st 2012, 3:50 pm

This is the link.
http://scrummymummys.forumotion.co.uk/

The forum in question is the news section, but you won't be able to see it because it won't show to guests.

by Jophy May 1st 2012, 3:52 pm

Mind to PM me the admin account? Or just create a test account with admin access(with a different password) if you want your password to be a secret and send it to me by PM. I'll see what's wrong on your settings. Thanks.

by sugarcandy May 1st 2012, 4:39 pm

Oh never mind it doesn't matter. I'm not comfortable giving anyone else admin access. No offence. Thanks anyway. Smile

by Jophy May 1st 2012, 6:06 pm

Ok then

Is this solved then?

by Darren1 May 1st 2012, 6:11 pm

Hi,

If the forum in particular is a sub-forum, then the original forum must be viewable to guests.
For example, the solved forum here.
For the 'Solved' forums to be viewable, their parent/attached to forum must be viewable to guests, so if the forum 'Other problems' is viewable for guests, then the 'Other problems solved'' forum won't be viewable to guests.

I hope this clears things up a bit more Smile

by sugarcandy May 1st 2012, 6:54 pm

Darren1 wrote:Hi,

If the forum in particular is a sub-forum, then the original forum must be viewable to guests.
For example, the solved forum here.
For the 'Solved' forums to be viewable, their parent/attached to forum must be viewable to guests, so if the forum 'Other problems' is viewable for guests, then the 'Other problems solved'' forum won't be viewable to guests.

I hope this clears things up a bit more

Thanks!!! It's all sorted now. Cheers. :wouhou: