My Moderators cann't delete threads

[urbexmano]

Hi,

When a moderator tries to delete a message he's getting a message
"Sorry, Only Administators can remove messages from this forum"
But we never disabeld that from the moderators rights

How can I enable it?

Thnx

Manuel

[The GreeK]

Have you done this:

https://help.forumotion.com/t10988-organizing-groups-colors-in-legend

Have you given to the moderators all the permissions in the forums?

[urbexmano]

Have you done this:

https://help.forumotion.com/t10988-organizing-groups-colors-in-legend

Have you given to the moderators all the permissions in the forums?

yes we did, we have created groups and provided them with Moderation options.
All options work like, Move, split, merge, lock, edit. But when they try to delete they get the message there not allowed.

[The GreeK]

Well.

ACP < User and Groups < Groups < edit permissions < check if there are in all forums moderator. If this doesn't work go to:

ACP < General < Categories and Forums and check all the permissions who have in all forums.

[urbexmano]

Well.

ACP < User and Groups < Groups < edit permissions < check if there are in all forums moderator. If this doesn't work go to:

ACP < General < Categories and Forums and check all the permissions who have in all forums.

They are in al forums Mods otherwise they weren't able to use the other moderator options,
Move, split, merge, lock, edit are working fine

[Sanket]

Why don't you confirm whether the permissions are set or not in the two places where The Greek suggested?

[urbexmano]

Why don't you confirm whether the permissions are set or not in the two places where The Greek suggested?

Because if they weren't set, it will not be possible to moderate at all.
And as I told, the other options like, Move, Merge, Split, lock and edit are working fine.

I understand that you all are just trying to help, and I appreciate that.
But when I provide information that things are working and one thing isn't.
The solution will no be, if I have set a check at moderation or moderation permission at a certain forum or not.

[The GreeK]

Can you provide your forum's url?

[urbexmano]

Can you provide your forum's url?

Underground.go-board.com

I appreciate the help..

[SLGray]

Is it all your moderators or just one?

[urbexmano]

All

[Ina]

It doesn't matter if you have given them mod permissions, you have to check on your forums if you have given them permissions to delete messages. If the "Delete messages" option is not checked in the forum's permissions table, they won't be able to delete topics.
If this permission is given, they should also see the delete button next to each message inside the topics.
You need to edit permission tables in "advanced" mode. (There is a link below the table)

[urbexmano]

It doesn't matter if you have given them mod permissions, you have to check on your forums if you have given them permissions to delete messages. If the "Delete messages" option is not checked in the forum's permissions table, they won't be able to delete topics.
If this permission is given, they should also see the delete button next to each message inside the topics.
You need to edit permission tables in "advanced" mode. (There is a link below the table)

Where exactly can I find this "Delete Messages" option? I think thats the problem idd.
I have searched the controlpanel several times, but couldn't find it.

Thanks in advance

[Sanket]

General>Categories and Forums
Click on a forum Name
Permissions tab
Delete its own message.

[urbexmano]

General>Categories and Forums
Click on a forum Name
Permissions tab
Delete its own message.

That's it, THANK YOU.....

[Sanket]

Topic Solved & Locked