How to Moderate User

Hi, I have tried to moderate a user by putting them in the moderator group. Yet they still don't have moderation powers, claiming that they can't see the moderation tools at the bottom of a post, help?

Did you add the member to the group in the administration panel?

Yes, I have. Everyone else in that group has powers, including me. But she claims that she doesn't.

Ask the member to take a screenshot of the area where the moderation tools should be.

Also you could ask if you can log in with the member's account to check.

Here: http://prntscr.com/18rj2q

She messaged me the screenshots. I am Faith. She is Lucky.

Have you tried using her account?

Yes, I have. She didn't have the moderation tools - it was just as she'd said.

View the User profile -> Administrate User profile -> Permission Tab , then set the permission you want to moderate by him/her.

Stubbornoid wrote:View the User profile -> Administrate User profile -> Permission Tab , then set the permission you want to moderate by him/her.

That will help for sure.

Thank you so much. This helped a bunch, I've learned some things along the way too!

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