My forum doesn't allow guests to register

[Iris Hung]

Hello! I have a problem with my forum, could anyone help me, please?
My forum doesn't allow guests to register, I don't know why although I have allowed to accept new members. 

[Ange Tuteur]

Hello Iris Hung,

So under :
Administration Panel > Users & Groups > User options

You have set the following option to 'yes'

[Iris Hung]

Hello SethC1995 !
Yes, I have set the option "Allow new members" 'yes'. But my forum show a box "Administrators have forbidden any new members." when I click " Register". I've just tried clicking 'no' as the picture you showed me. But there's no changes. 

[Ange Tuteur]

You should have the option set to yes, that will allow members to join. Could you provide a link to your forum ?

Thanks in avance

[Iris Hung]

My forum address is http://hocsinh12b5k43.forumvi.com.

[Ange Tuteur]

Please see this tuto :
https://help.forumotion.com/t35100-how-to-unlock-your-forum

[Iris Hung]

I know the reason. I'm stupid. I've chosen 'yes' for option 'Forum on holliday'. How stupid I was at that time because I thought ì I cicked 'yes', my forum would be in use on holliday.
Thank you!

[Ange Tuteur]

You're welcome

Topic solved and archived