Domain redirect issue, help me plz..

by guruji February 8th 2014, 3:36 pm

Hi Support team,

Our forum domain is http://www.amarkkalam.net (Domain: Godaddy.com)
We have above 2400 members and above 100000 posts.
Forum default address is: amarkkalam.msnyou.com

Kindly checkout the following urls in browser:
http://www.amarkkalam.net is working fine.
http://www.amarkkalam.net/t20681-5000 is working fine.

but
http://amarkkalam.msnyou.com is not redirected to http://www.amarkkalam.net.
http://amarkkalam.msnyou.com/t20681-5000 not redirected to http://www.amarkkalam.net/t20681-5000

Checkout screenshot for DNS settings like CNAME records and Admin Panel >> Forum Address.

Domain redirect issue, help me plz.. Forumt10

Domain redirect issue, help me plz.. Forumt10

Kindly help me in this regard.

Warm Regards
Muraliraja .G

by Jophy February 9th 2014, 6:48 am

Hello,

Are your domain settings set to this?:

(Admin Control Panel --> General --> Address --> Personalized Domain Name --> Force the URL redirection --> Yes)

by guruji February 9th 2014, 11:56 am

No such "Force the URL redirection" option prompted our forum.

by **Shadow** February 10th 2014, 11:34 am

guruji wrote:Hi Support team,

Our forum domain is http://www.amarkkalam.net (Domain: Godaddy.com)
We have above 2400 members and above 100000 posts.
Forum default address is: amarkkalam.msnyou.com

Kindly checkout the following urls in browser:
http://www.amarkkalam.net is working fine.
http://www.amarkkalam.net/t20681-5000 is working fine.

but
http://amarkkalam.msnyou.com is not redirected to http://www.amarkkalam.net.
http://amarkkalam.msnyou.com/t20681-5000 not redirected to http://www.amarkkalam.net/t20681-5000

Checkout screenshot for DNS settings like CNAME records and Admin Panel >> Forum Address.

Kindly help me in this regard.

Warm Regards
Muraliraja .G

Hello,

This is no bug.
By using a CNAME, your previous (external) url is still available. There is only a direct redirection if you are using a domaine name with a forumotion url.

You can read this tutorial: https://help.forumotion.com/t7021-redirect-an-extern-domain-name-that-you-own-to-your-board

Regards

by guruji February 10th 2014, 12:14 pm

Dear Mr. Buttercup,

I am not clear your point, we have only one external url. that is http://www.amarkkalam.net
We don't have any more previous external url. Also checked that help pages in fm.

I attached screenshot below for CNAME records in Godaddy domain.
Domain redirect issue, help me plz.. Godadd10

Domain redirect issue, help me plz.. Godadd10

Kindly help me in this regard.

by **SLGray** February 10th 2014, 5:45 pm

You have to have original address. It is the one that was created when you created the forum.

by guruji February 11th 2014, 5:24 am

SLGray wrote:You have to have original address. It is the one that was created when you created the forum.

Dear Mr. SLGray,

We thank you for your nice support.

We have created that original address is http://amarkkalam.msnyou.com (This sub domain got from forumotion.com)

Our External domain is: http://www.amarkkalam.net/ (Domain bought from Godaddy.com)

We don't have any other address.

Kindly help me.

by **SLGray** February 11th 2014, 5:28 am

The links that do not change still loads the correct forum, correct?

by guruji February 11th 2014, 6:26 am

Yes. You are Correct.

For example:
We need to redirect http://amarkkalam.msnyou.com/t20681-5000 to http://www.amarkkalam.net/t20681-5000

by **SLGray** February 11th 2014, 6:39 am

When did you exactly set this up? It can take up to 72 hours before the process is completely finished.

by guruji February 11th 2014, 8:47 am

SLGray wrote:When did you exactly set this up? It can take up to 72 hours before the process is completely finished.

Our forum www.amarkkalam.net functioning since October 05, 2012.

Finally last week again reset and reconfigure all DNS/CNAME Settings & Forum Address settings.

But not yet working properly.

What to do now? Help me pls.

by **Shadow** February 11th 2014, 10:26 am

Hi

Actually, it is normal both addresses correspond to your forum. Your forum always have 2 url. What you want is not possible with a CNAME.

You can redirect an external forum to a Forumotion url but buying an external domain name will not allow you to redirect your Forumotion sub domain to your external domain.

Am I clear?

by guruji February 11th 2014, 11:26 am

Buttercup wrote:Hi

Actually, it is normal both addresses correspond to your forum. Your forum always have 2 url. What you want is not possible with a CNAME.

You can redirect an external forum to a Forumotion url but buying an external domain name will not allow you to redirect your Forumotion sub domain to your external domain.

Am I clear?

Yes. I want the same.

Redirect sub domain to external domain.

Which mean http://amarkkalam.msnyou.com is to be redirected to http://www.amarkkalam.net.
[AND]
http://amarkkalam.msnyou.com/t20681-5000 is to be redirected to http://www.amarkkalam.net/t20681-5000

That's all

Kindly help me.

by guruji February 13th 2014, 6:13 am

Bump

by **SLGray** February 13th 2014, 6:15 am

Buttercup wrote:Hi

Actually, it is normal both addresses correspond to your forum. Your forum always have 2 url. What you want is not possible with a CNAME.

You can redirect an external forum to a Forumotion url but buying an external domain name will not allow you to redirect your Forumotion sub domain to your external domain.

Am I clear?

by guruji February 18th 2014, 5:52 am

Not yet solved this thread.

Kindly checkout http://www.forumta.net/

Most of domains properly redirect.

amarkkalam.msnyou.com only not redirected to http://www.amarkkalam.net/

Kindly help me.

Warm Regards
Muraliraja .G

by **SLGray** February 18th 2014, 5:56 am

You do understand that you are only redirecting the domain name to your forum. This means that both addresses are usable and available to you and your members.

by guruji February 18th 2014, 7:26 am

SLGray wrote:You do understand that you are only redirecting the domain name to your forum. This means that both addresses are usable and available to you and your members.

Ok. but kindly checkout below urls working properly:

For Example from forumta.net

http://www.chenaitamilulaa.bigforumpro.com/ properly redirect to http://www.chenaitamilulaa.net

http://www.chenaitamilulaa.bigforumpro.com/t43994p22-topic#384282 redirected to http://www.chenaitamilulaa.net/t43994p22-topic#384282

Kindly help me.

Regards
Muraliraja.C

by **SLGray** February 18th 2014, 9:03 am

Maybe we are misunderstanding it each other.

So the issue is that some links are not chagning into the link that uses the domain name?

by Stephen- February 18th 2014, 9:04 am

guruji wrote:

Ok. but kindly checkout below urls working properly:

For Example from forumta.net

http://www.chenaitamilulaa.bigforumpro.com/ properly redirect to http://www.chenaitamilulaa.net

http://www.chenaitamilulaa.bigforumpro.com/t43994p22-topic#384282 redirected to http://www.chenaitamilulaa.net/t43994p22-topic#384282

Kindly help me.

Regards
Muraliraja.C

Hi,

I've check the following url's on my browser(Chrome) and it all works fine. Wink