Credits

Go down

Solved Credits

Post by NoTagsRacing on March 18th 2014, 3:21 pm

I purchased 2000 credits about 24 hrs ago and I still havent received the credits.. 

Any help would be greatly appreciated.

http://notagsracing.forumotion.com/

thanks

NoTagsRacing
New Member

Posts : 9
Reputation : 1
Language : English

Back to top Go down

Solved Re: Credits

Post by Derri on March 18th 2014, 3:26 pm

Hi.

Did you do this via paypal or allopass?
avatar
Derri
Helper
Helper

Male Posts : 8714
Reputation : 629
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Credits

Post by Shadow on March 18th 2014, 4:08 pm

Hello

I have checked your forum and you bought 2000 credits on 17 March and used it to remove ads.
Am I right?

Thanks in advance for your answer
avatar
Shadow
Administrator
Administrator

Male Posts : 15970
Reputation : 1731
Language : French, English

https://help.forumotion.com

Back to top Go down

Solved Re: Credits

Post by NoTagsRacing on March 18th 2014, 6:38 pm

Yes that was in 2013. but i bought another years worth 2000 credits yesterday march 17 2014 to use for ad removel and still have not received them to put towards another year. in the past it has only taken 10 min or so, but this time it has just keeps saying You have 0 credits. I have paypal recipt if you need it

NoTagsRacing
New Member

Posts : 9
Reputation : 1
Language : English

Back to top Go down

Solved Re: Credits

Post by Derri on March 18th 2014, 7:36 pm

Hi,

If you send Buttercup the following information:


URL of Forum
Screenshot of the Paypal receipt/conformation of purchase
Number of missing credits


Please do this via private message as obviously with it dealing with paypal you don't want that showing on public forums. If you do that then hopefully it can be resolved.
avatar
Derri
Helper
Helper

Male Posts : 8714
Reputation : 629
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Credits

Post by NoTagsRacing on March 18th 2014, 8:31 pm

info sent, thank you derri.

NoTagsRacing
New Member

Posts : 9
Reputation : 1
Language : English

Back to top Go down

Solved Re: Credits

Post by Shadow on March 19th 2014, 11:45 am

@NoTagsRacing wrote:info sent, thank you derri.
Hello

The problem should be solved. Thanks for confirming

Regards
avatar
Shadow
Administrator
Administrator

Male Posts : 15970
Reputation : 1731
Language : French, English

https://help.forumotion.com

Back to top Go down

Solved Re: Credits

Post by NoTagsRacing on March 19th 2014, 11:59 am

Good to go... thank you very much.

NoTagsRacing
New Member

Posts : 9
Reputation : 1
Language : English

Back to top Go down

Solved Re: Credits

Post by Derri on March 19th 2014, 12:00 pm

Thanks for confirming Very Happy
avatar
Derri
Helper
Helper

Male Posts : 8714
Reputation : 629
Language : English & Basic French
Location : Scotland, United Kingdom

Back to top Go down

Solved Re: Credits

Post by SLGray on March 19th 2014, 6:00 pm

Problem solved & topic archived.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43693
Reputation : 3107
Language : English
Location : United States

http://fmthemesdesignteam.forumotion.com/

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum