Chatbox issues

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In progress Chatbox issues

Post by Anzo on November 16th 2014, 5:42 pm

Hello,

My forum is using Avacweb Chatbox, and in the past few days members have been complaining that the Chatbox has been lagging and acting up.

I'm not sure whether I should have posted this on the Avacweb forums first; however, I'd like to know If there is anyone else having the same kind of problems and If there is anything that can be done from my side.

Thanks in advance
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In progress Re: Chatbox issues

Post by APE on November 16th 2014, 8:24 pm

Hello @Anzo

Yes we have been having a number of problems with the chatbox it has been reported to our tech staff but right now there is no news on when it will be fixed.

APE



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In progress Re: Chatbox issues

Post by SLGray on November 16th 2014, 10:13 pm

If you are using Avacweb chat, then you need to ask for help on Avacweb.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: Chatbox issues

Post by Anzo on November 17th 2014, 1:59 pm

We disabled the Avacweb and we used the default Chatbox, the problem still occurred. Thos, as APE had indicated, is a forumotion problem? Is there any main topic I could follow and keep myself updated regarding this matter?
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In progress Re: Chatbox issues

Post by Shadow on November 17th 2014, 3:36 pm

https://help.forumotion.com/t136803-1270-chatbox-issues#923383 only topic created. Our tech are working on it
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