Member having problems at my forum.

[meresimp]

How can it be that one of my members constantly has different kind of problems in my forum?
First he could not access a topic, then he tells me he gets thrown off the forum and now he tells me that the “edit” and “delete” button sometimes disappears from some of his posts.
He I blaming the technique behind the forum
I have had two forums and been active on three others on Forumotion – I have never seen these problems there,  but I don’t know enough about techniques to give him a proper answer.
I have asked him to update his browsers though – he is using Firefox and IE

Can you help me what else to say?


My forum is: http://vimaler.danskforum.net/

[SLGray]

We need some information.

Is he using a mobile device, laptop, or desktop computer?
What browser is he using?

[meresimp]

He says he is using a PC and IE or Firefox Mozilla as browsers

[Ange Tuteur]

Hello @meresimp,

Is this member a normal member without special permissions ? For the edit and delete buttons I can think of the following :

Delete button : This button will disappear after another user has made a reply, only if you don't have moderation privledges.

Edit button : This can be present, however, it can disappear due to permissions or the following feature.
Administration Panel > General > Messages and e-mails > Configuration > Post edit duration limit for a member

It should be blank if you want members to always edit their posts.


Otherwise, you should check the member permissions on your forums :
Administration Panel > General > Forum > Categories and forums >

Ensure the following is ticked for each forum.