User sees an incorrect version of the calender
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User sees an incorrect version of the calender
Hi
A very strange one this.
I have set a number of calender events with corresponding forums. All users see the correct dates - except one, who sees the events a listed one day in advance to everyone else. Of course, this is the same user who had problems registering! (Fate, eh?!?)
What everyone sees:
https://i.servimg.com/u/f38/19/10/74/17/dart_t11.jpg
What he sees:
https://i.servimg.com/u/f38/19/10/74/17/open_m10.jpg
http://iossc.forumotion.co.uk
user Mick G.
Any ideas why? I have checked the global and user date settings, all fine.
Any help will be greatly appreciated!
Many thanks,
Mark
A very strange one this.
I have set a number of calender events with corresponding forums. All users see the correct dates - except one, who sees the events a listed one day in advance to everyone else. Of course, this is the same user who had problems registering! (Fate, eh?!?)
What everyone sees:
https://i.servimg.com/u/f38/19/10/74/17/dart_t11.jpg
What he sees:
https://i.servimg.com/u/f38/19/10/74/17/open_m10.jpg
http://iossc.forumotion.co.uk
user Mick G.
Any ideas why? I have checked the global and user date settings, all fine.
Any help will be greatly appreciated!
Many thanks,
Mark
Last edited by Burntweenie on January 31st 2015, 1:31 am; edited 2 times in total (Reason for editing : Typo)
Re: User sees an incorrect version of the calender
not sure if this would effect it or not because iv never used this feature but have him check his pc time and date and make sure its correct
Re: User sees an incorrect version of the calender
He has checked and assures me it's set correctly. Hmm.
Re: User sees an incorrect version of the calender
Ask the member to clear his browser's cache and history.
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Re: User sees an incorrect version of the calender
SL - done, but no change. Thanks for the suggestion though.
I just can't get my head round it!
I just can't get my head round it!
Re: User sees an incorrect version of the calender
This has now spread to all members. Nothing has been altered by me. All events are now listed as happening one day in advance to their actual entered (scheduled) date)
Could this be malicious/an attack of some kind?
Sorry for paranoia/naivety.
Best,
Mark
Could this be malicious/an attack of some kind?
Sorry for paranoia/naivety.
Best,
Mark
Last edited by Burntweenie on February 1st 2015, 4:16 am; edited 1 time in total (Reason for editing : More detail added.)
Re: User sees an incorrect version of the calender
Try this: Administration Panel - General - Forum - Configuration
Resyn the whole forum. (at the bottom)
Resyn the whole forum. (at the bottom)
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Re: User sees an incorrect version of the calender
SL - no change.
Thanks for your suggestion.
More info: User birthdays have not moved, only events that have been added to the calender 'manually'.
If that makes sense?
Mark
Thanks for your suggestion.
More info: User birthdays have not moved, only events that have been added to the calender 'manually'.
If that makes sense?
Mark
Last edited by Burntweenie on February 1st 2015, 5:21 am; edited 1 time in total
Re: User sees an incorrect version of the calender
Did you create the events on the calendar or from a topic?
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Re: User sees an incorrect version of the calender
Created on the calender itself. A topic link then appeared in the forum called 'Calender events'. Some of these were then moved to more suitable forums (topic specific).
Everything was fine for a few days, then one user reported the error. I logged in as several other users and everything was still normal for them, and today I had more emails form other users asking why the calender is now wrong!
Just very odd this started with one user (Mick G), and has now spread to all users.
Everything was fine for a few days, then one user reported the error. I logged in as several other users and everything was still normal for them, and today I had more emails form other users asking why the calender is now wrong!
Just very odd this started with one user (Mick G), and has now spread to all users.
Re: User sees an incorrect version of the calender
Check the topics that were created to see if the settings are correct.
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Re: User sees an incorrect version of the calender
Just a thought I think this could be a bug when moving a post to some other forum.
I will run a test on my test site and see if it is doing the same. if it is then I will report it to the tech team.
APE
EDIT: I have run a test on my forum and have found that I cannot recreate the bug
can you try and make a new event and see if that then shows the problem when moved to a new part of the forum.
I will run a test on my test site and see if it is doing the same. if it is then I will report it to the tech team.
APE
EDIT: I have run a test on my forum and have found that I cannot recreate the bug
can you try and make a new event and see if that then shows the problem when moved to a new part of the forum.
Re: User sees an incorrect version of the calender
Many thanks Ape, have done this:
'Ides of March' has been created and moved.
Just as a further detail, the events for Committee Meetings 1&2 both moved from their Sunday slots to the proceeding Saturdays on the Calender, despite not being moved out of the forum topic 'calender events'. The same goes for all of the other topics in the forum "calender events".
I hope this helps - in the meantime, let's see what happens to Ides of March...
'Ides of March' has been created and moved.
Just as a further detail, the events for Committee Meetings 1&2 both moved from their Sunday slots to the proceeding Saturdays on the Calender, despite not being moved out of the forum topic 'calender events'. The same goes for all of the other topics in the forum "calender events".
I hope this helps - in the meantime, let's see what happens to Ides of March...
Re: User sees an incorrect version of the calender
What i will do is report this as a bug and ask @Buttercup to ask if this is a problem as i have done a test and found the problem is not showing on my forum.
I am thinking it was down to when we did a Timezone update some time back it may have messed the old files up a little but i can not be 100% sure on this thats why i will ask for other help from the tech staff.
Me or Buttercup will get back to you as soon as we can.
APE
I am thinking it was down to when we did a Timezone update some time back it may have messed the old files up a little but i can not be 100% sure on this thats why i will ask for other help from the tech staff.
Me or Buttercup will get back to you as soon as we can.
APE
Re: User sees an incorrect version of the calender
Hello
Could you please send me the profile link of your member ? Do you know if your member has the same timezone as your forum?
I will investigate
Thanks
Could you please send me the profile link of your member ? Do you know if your member has the same timezone as your forum?
I will investigate
Thanks
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Re: User sees an incorrect version of the calender
Hi Buttercup
Yup, all timezones are in sync.
It is now all members who see incorrect dates.
I hope this helps,
mark
Yup, all timezones are in sync.
It is now all members who see incorrect dates.
I hope this helps,
mark
Re: User sees an incorrect version of the calender
Burntweenie wrote:Hi Buttercup
Yup, all timezones are in sync.
It is now all members who see incorrect dates.
I hope this helps,
mark
Thank you for your feedback @Burntweenie
As @Buttercup is out of the office she will get back to you tomorrow i hope or i will if we get any news.
Kind regards APE
Re: User sees an incorrect version of the calender
Hey
Thanks for your answer! I need the username of the member having the problem! Otherwise, I won't be able to help
Thanks for your help
Thanks for your answer! I need the username of the member having the problem! Otherwise, I won't be able to help
Thanks for your help
Shadow- Manager
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Re: User sees an incorrect version of the calender
@Buttercup the OP says now that all members are seeing incorrect dates.
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Re: User sees an incorrect version of the calender
@SLGray Thanks
Did you allow all your members to access http://iossc.forumotion.co.uk/f10-calendar-events topic?
I checked and some members don't see all dates! But dates appearing seem to be on the right place... Let me know!
Did you allow all your members to access http://iossc.forumotion.co.uk/f10-calendar-events topic?
I checked and some members don't see all dates! But dates appearing seem to be on the right place... Let me know!
Shadow- Manager
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Language : French, English
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