Domain Name Error

by CBWhet04 April 3rd 2015, 7:36 am

I purchased 1600 credits for a alternate domain name in which I received an email saying it was reserved successfully. Upon receiving this email, I tested it out with the new domain I had created. However, as of today when I continue to my forum's url, I receive an error where I am redirected to Forumotion indicating that "THE FORUM ---------- DOESN'T EXIST. I have my forum redirected to the forum domain I reserved, but no one is able to continue to the site. Under my admin panel, it does indicate that the domain I had chose is reserved though.

Please help!

by **Shadow** April 3rd 2015, 9:53 am

Hello

Without the url of your forum and the domain name, we cannot check and help you. Thanks for providing more details... :rose:

by RohanDeSilva April 3rd 2015, 10:04 am

previous address was http://leisureinformatics.forumotion.com/forum is still in use

but domain name purchased--->>> www.leisureinformatics.com not working and says it does not exists

It was working before.

Could you please look in to this matter?

by **Shadow** April 3rd 2015, 10:17 am

Thanks for this info. It seems there is a small bug with the domain... I've sent your information to the technicians. I'll let you know. :rose:

by ron45 April 3rd 2015, 10:44 am

by **Shadow** April 3rd 2015, 5:13 pm

It should be fixed by the end of the day. Sorry for the trouble. Have a nice weekend :party:

by CBWhet04 April 3rd 2015, 10:09 pm

Buttercup wrote:Hello

Without the url of your forum and the domain name, we cannot check and help you. Thanks for providing more details...

Apologies for not entering the url and domain as before, Buttercup. My forum url is www.levolutioncollective.forumotion.com and the domain I reserved is www.levolutioncollective.com

This reserved domain was working once before, but now it apparently does not exist.

Any help would be appreciated.

EDIT: I just checked and it seems to be working as of right now. Hopefully it'll stay working and isn't just a hiccup.

by CBWhet04 April 4th 2015, 5:05 pm

Buttercup,

The problem seems to still persist. The URL domain was working correctly yesterday, but again today, it "DOESN'T EXIST" again. Is there any solution to this error?

Thanks,

CBWhet04

by **brandon_g** April 4th 2015, 5:29 pm

Hello,
Buttercup is off for the weekend, when she gets back on Monday, I am sure she will help you.

Regards,
-Brandon

by CBWhet04 April 4th 2015, 5:37 pm

I appreciate the information, Brandon. I passed on a PM in order to get the matter resolved. I am grateful to all the responses thus far, and I am sincerely thrilled behind the active members within Forumotion in regards to getting matters resolved.

by RohanDeSilva April 5th 2015, 5:24 am

CBWhet04 wrote:I appreciate the information, Brandon. I passed on a PM in order to get the matter resolved. I am grateful to all the responses thus far, and I am sincerely thrilled behind the active members within Forumotion in regards to getting matters resolved.

Our website www.leisureinformatics.com still not working
but http://leisureinformatics.forumotion.com/ working
we bought credits for www.leisureinformatics.com and it was working properly.

Hope Buttercup will solve the problem. Happy Easter.

by **Shadow** April 7th 2015, 12:22 pm

Hello

It takes some time to be updated. We apologize for the trouble and the time it takes :rose:

Regards

Buttercup

by **SLGray** April 8th 2015, 7:18 am

Ia this solved for everyone?

by CBWhet04 April 8th 2015, 7:38 am

SLGray wrote:Ia this solved for everyone?

All seems well! I appreciate the help from everyone, including Buttercup and the technicians. I am really grateful for taking their time out of their day in order to ensure a proper fix to this situation. I am very please.

Thanks,

CBWhet04