Inactive account

by Mailliw Htims June 7th 2015, 2:14 pm

So I used forumotion to make a forum, but then my router broke and I went a few weeks with out internet access and the admin account for the one I made went inactive and now I can't log into it.... I have no idea what to do.

by **SLGray** June 7th 2015, 2:18 pm

https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

by Nemo June 7th 2015, 2:19 pm

Hello @Mailliw Htims,

Do you receive an error message while you are trying to log in? Does it say that the username or/and the password is invalid?
You may want to check this thread: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

Hello

by Mailliw Htims June 7th 2015, 2:50 pm

It does have an error message, "You have specified an incorrect or inactive username, or an invalid password." I followed the threads give this far and I can access the utility, but even when using the direct connection I get that error.