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Post by Mailliw Htims June 7th 2015, 2:14 pm

So I used forumotion to make a forum, but then my router broke and I went a few weeks with out internet access and the admin account for the one I made went inactive and now I can't log into it.... I have no idea what to do.
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In progress Re: Inactive account

Post by SLGray June 7th 2015, 2:18 pm



Inactive account Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Post by Nemo June 7th 2015, 2:19 pm

Hello @Mailliw Htims,

Do you receive an error message while you are trying to log in? Does it say that the username or/and the password is invalid?
You may want to check this thread: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

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Post by Mailliw Htims June 7th 2015, 2:50 pm

It does have an error message, "You have specified an incorrect or inactive username, or an invalid password." I followed the threads give this far and I can access the utility, but even when using the direct connection I get that error.
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In progress Re: Inactive account

Post by SLGray June 7th 2015, 2:52 pm

Send the information to me by private message.


Inactive account Slgray10

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In progress Re: Inactive account

Post by darkline33 June 13th 2015, 12:00 am

Just use the Rescue tools.
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In progress Re: Inactive account

Post by hancaonhan June 13th 2015, 9:50 pm

oh, thanks so much
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