Captcha doesn't work for creating a forum

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In progress Captcha doesn't work for creating a forum

Post by Polyducks on 10/6/2015, 11:43

I've tried to set up a new forum today and when it asks me to validate, no captcha is displayed. In the console it shows there's an error with captcha on line 41.

Not sure where to go from here.
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In progress Re: Captcha doesn't work for creating a forum

Post by brandon_g on 10/6/2015, 13:20

Hello,

What precisely is your issue? Is it when trying to create your forum; or when someone tries to register a new account? May you post a screenshot of the error message (if any) you get?

-Brandon
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In progress Re: Captcha doesn't work for creating a forum

Post by Polyducks on 10/6/2015, 14:05

Thanks for the fast reply! Here's a screen shot of the issue, with the console shown too.

This is when validating a new forum (the forth step).

Perhaps I've misunderstood what it's asking of me. I enter my password into the box but it tells me there's a validation issue.

-Poly

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In progress Re: Captcha doesn't work for creating a forum

Post by SLGray on 10/6/2015, 23:07

It is asking for your password only.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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In progress Re: Captcha doesn't work for creating a forum

Post by Polyducks on 11/6/2015, 10:35

I don't think it is. I've entered my password correctly below and it gives a 'not valid' error line.

When I try again with a wrong password (second screen shot), it gives two separate error messages. One for password and one for validation.
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In progress Re: Captcha doesn't work for creating a forum

Post by Polyducks on 11/6/2015, 10:36

I should mention that these screenshots were taken in google chrome, but the same thing happens in firefox and IE and maintains even when adblock is disabled.
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In progress Re: Captcha doesn't work for creating a forum

Post by Polyducks on 11/6/2015, 10:54

Now speaking to IT where I am to make sure scripts aren't being blocked on my end. If someone could verify if this is just me by creating a new forum, that'd really help Smile
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In progress Re: Captcha doesn't work for creating a forum

Post by brandon_g on 11/6/2015, 12:59

Hello @Polyducks ,

I see the captcha when I attempt to create a forum.

http://prntscr.com/7for7i


Must just be something on your end.

-Brandon


Remember to mark your topic when a solution is found.
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In progress Re: Captcha doesn't work for creating a forum

Post by Polyducks on 11/6/2015, 15:28

Thanks dude, really appreciate it. This gives me a bit more leverage with the IT team.

Regards,
-Poly
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In progress Re: Captcha doesn't work for creating a forum

Post by brandon_g on 11/6/2015, 21:17

No problem, anytime Wink.


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