Deleted a Thread by Mistake

by laurielurcher June 11th 2015, 12:28 pm

Technical Details

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : All members
When the problem appeared : today
Forum link :

Description of problem

I have accidentally deleted a whole thread from our forum! Is there any way I can restore it .... or can you?
Thanks

by Derri June 11th 2015, 12:45 pm

Hi,

Unfortunately the only way to restore the thread would be to perform a backup via the utilities https://www.forumotion.com/utils but that would delete everything you've done since the deleted topic.

by laurielurcher June 11th 2015, 1:18 pm

Tried to do that but it keeps telling me the login and password are incorrect.

by Derri June 11th 2015, 1:43 pm

laurielurcher wrote:Tried to do that but it keeps telling me the login and password are incorrect.

Your forum password might not be your utilities password. If you've changed your password on the forums it will still be the old password for the utilities.

Remember its also either the foundation email or forum address to log into the utilities, not your forum username.

If you still can't get into the utilities then send me a private message with your foundation email and I will sync your utilities password with your forum password. So you can log into the utilities using your forum password.

by darkline33 June 17th 2015, 10:59 pm

Derri wrote:
laurielurcher wrote:Tried to do that but it keeps telling me the login and password are incorrect.

Your forum password might not be your utilities password. If you've changed your password on the forums it will still be the old password for the utilities.

Remember its also either the foundation email or forum address to log into the utilities, not your forum username.

If you still can't get into the utilities then send me a private message with your foundation email and I will sync your utilities password with your forum password. So you can log into the utilities using your forum password.

How would you get his password from his forum?

by **brandon_g** June 18th 2015, 2:14 am

He has a tool that allows him to see some information. I believe it will not tell him the actual password, just give him a tool to sync them both together.