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How to Delete an Account

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In progress How to Delete an Account

Post by Myrm June 20th 2015, 8:38 am

Hi

I am a member of a OMGFORUM.  I can't see any option anywhere in my profile on that forum that will allow me to delete my account and posts.  Please advise how I delete an account from a OMGFORUM please.

Thank you.
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In progress Re: How to Delete an Account

Post by yaanz June 20th 2015, 9:24 am

hello @Myrm



only an admin /founder of your forum can remove an account i would ask you to PM or Email your admin and then tell the member it will be deleted in the next 24hrs or what ever you feel best.

thank you
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In progress Re: How to Delete an Account

Post by Myrm June 20th 2015, 9:34 am

That's crazy that only the founder can delete my account.  What happens if he refuses to do so?  My account has attributed over 1/3 of the total post count on that forum.  What if he refuses to delete my account in order to keep his total post count high?

Surely as the account holder of any account on any forum I should be able to delete my own account without having to ask somebody else to do it for me.
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In progress Re: How to Delete an Account

Post by brandon_g June 20th 2015, 3:07 pm

No, not only the founder or administrator can delete the account. You can also delete it from this link: https://www.forumotion.com/unscribe


Hope this helps,
-Brandon

P.s Deleting an account does not lower the post count or remove the posts made on the account, it just deletes the account and changes the name all the posts to guest.


Last edited by brandon_g on June 20th 2015, 3:12 pm; edited 1 time in total


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In progress Re: How to Delete an Account

Post by Myrm June 20th 2015, 3:11 pm

Are you sure this is an option to delete an account including all posts made on that account?  It seems to be a link to "unsubscribe", which is normally a term used to request prevent notification of a new post in a given thread.
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In progress Re: How to Delete an Account

Post by brandon_g June 20th 2015, 3:13 pm

Positive! Forumotion is required by law to provide a means to delete accounts on any forum. Thats it. Wink


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In progress Re: How to Delete an Account

Post by Myrm June 20th 2015, 3:15 pm

Okay, thank you Brandon. Smile

Do you know if it will also delete lal posts made by an account to be deleted?
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In progress Re: How to Delete an Account

Post by brandon_g June 20th 2015, 4:17 pm

I edited my above post...


No it will not delete the posts themselves, but change the name on all of them to 'Guest'. This is done as you said to prevent forum count drops and so it will not throw off and conversations or threads Very Happy.

The account and all information in the profile and stuff will be deleted though. Wink


-Brandon


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In progress Re: How to Delete an Account

Post by Myrm June 21st 2015, 7:48 am

This link I have been given does not delete my account from a OMGFORUM.  Either nothing happens when I enter my details and press validate, or I get an error page saying that a connection has been lost.

Can a SUPPORT staff member please address this issue or can somebody show me how I may submit a support ticket.

Thank you.

Can't believe it's so difficult to delete my own account from a OMGFORUM.


The forum I wish to be deleted from is: http://thebugforum.omgforum.net

Same user name as I have here.

Thank you.
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In progress Re: How to Delete an Account

Post by brandon_g June 21st 2015, 1:29 pm

Hmmm... Have you put the details in exactly as they are on your account? May you provide a screenshot of the error message you get?

@SLGray , @Derri


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In progress Re: How to Delete an Account

Post by Myrm June 21st 2015, 1:34 pm

This is the error I am receiving:

How to Delete an Account Fromot
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In progress Re: How to Delete an Account

Post by Derri June 21st 2015, 1:38 pm

Hello, 

How long has you been registered on the forum for?
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In progress Re: How to Delete an Account

Post by Myrm June 21st 2015, 1:39 pm

Hi

Since 2014-08-13
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In progress Re: How to Delete an Account

Post by Derri June 21st 2015, 1:42 pm

Okay, 

I'll report this to our technicians as it would appear the unsubscribe tool isn't working as it should. I'll also ask if your account can be deleted from the forum. 

Can you give me the following information: Forum URL, your Username, Your Email
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In progress Re: How to Delete an Account

Post by Myrm June 21st 2015, 1:46 pm

Hi Derri

I have submitted the details you requested to you via PM.

Thank you.
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In progress Re: How to Delete an Account

Post by Derri June 21st 2015, 1:51 pm

Thanks I've made a report, hopefully it should be investigated tomorrow, along with your account deletion.
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In progress Re: How to Delete an Account

Post by Myrm June 21st 2015, 7:34 pm

Hi Derri


I reported to you earlier that your account deletion service (what you call the "unsubscribe from forum") wasn't working, and I asked you to have my account on http://thebugforum.omgforum.net deleted.


If it's not too late I'd like to cancel the request for my account to be deleted, but would ask that you still investigate the proplem with the unsubscribe from forum be looked into.


Many thanks.


Sorry to mess you about.
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In progress Re: How to Delete an Account

Post by Derri June 21st 2015, 7:37 pm

Hi, 

I've cancelled that part of the request Smile
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In progress Re: How to Delete an Account

Post by Myrm June 21st 2015, 7:40 pm

Thank you.  I Think myself and the admin of TBF have come to an agreement.
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In progress Re: How to Delete an Account

Post by Shadow June 22nd 2015, 9:42 am

Hello

So can we consider the topic as solved?
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