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Error message sending newsletter

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Solved Error message sending newsletter

Post by azwiz January 8th 2016, 4:14 pm

I understand that there is a limit to what this feature can handle . I sent 2 letters on Jan 7 . I just tried to send my Friday newsletter twice and both times I got this error message . I see no reason for this .


Error message sending newsletter  Newsle14
Is there something I should know about to clear this and successfully send my newsletter ?


Last edited by azwiz on January 8th 2016, 8:11 pm; edited 1 time in total
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Solved Re: Error message sending newsletter

Post by SLGray January 8th 2016, 7:26 pm

It means that you have send newsletters to close together. Give it some time and then send your newsletter.


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Solved Re: Error message sending newsletter

Post by azwiz January 8th 2016, 7:58 pm

SLGray wrote:It means that you have send newsletters to close together. Give it some time and then send your newsletter.

I know what it means . I sent two on the 7th . 13 hours later I tried to send one it failed . That is not too close together . I just tried again . It still will not let me . Something else is wrong . Excuse me correction 24 hours later I am still unable to send a newsletter .
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Solved Re: Error message sending newsletter

Post by Ape January 8th 2016, 8:09 pm

If your news letters are to all your members it can take upto 24hrs for them to go out to them

The problem is if you sent the news letters out twice on the 7th them news letters may still be in our servers on hold and not all your members got the news letters right now..

Big forums have this problem as our servers hold your news letters and sends something like 20 at a time until there all sent

Give it say 24more hours and then try again..

I am sorry you are facing this problem and I hope the next 24hrs will fix your problem..

Remember one news letter every 24hrs and if more then 100 member at a time can take up to 48hrs to be sent.


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Solved Re: Error message sending newsletter

Post by azwiz January 8th 2016, 8:11 pm

APE wrote:If your news letters are to all your members it can take upto 24hrs for them to go out to them

The problem is if you sent the news letters out twice on the 7th them news letters may still be in our servers on hold and not all your members got the news letters right now..

Big forums have this problem as our servers hold your news letters and sends something like 20 at a time until there all sent

Give it say 24more hours and then try again..

I am sorry you are facing this problem and I hope the next 24hrs will fix your problem..

Remember one news letter every 24hrs and if more then 100 member at a time can take up to 48hrs to be sent.

Okay I will be patient .

Thank you
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Solved Re: Error message sending newsletter

Post by Ape January 8th 2016, 11:23 pm

Topic solved and archived


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