Question about Credits

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Solved Question about Credits

Post by Draxion on February 4th 2016, 6:36 am

Technical Details

Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
Forum link : http://theunforgivingseas.forumotion.com/

Description of problem

This isn't really a problem but more like a question regarding credits. I bought the option to take off advertising for a year on my previous forum, theunforgivingseas.forumotion.com, but because of unseen circumstances I decided to delete the forum and made a new one shortly afterward.

My question is, am I able to continue that deadline where the ads showing expiring be transferred to my new forum or would I have to buy the hiding of ads for a year again on my new forum?

Thank you!


Last edited by Draxion on February 4th 2016, 10:55 pm; edited 1 time in total
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Solved Re: Question about Credits

Post by SLGray on February 4th 2016, 6:59 am

You will need to purchase credits and spend them on removing the ads on your new forum.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Question about Credits

Post by Draxion on February 4th 2016, 7:03 am

So there is no way I could finish the previous purchase on my previous forum onto my new one?


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Solved Re: Question about Credits

Post by mist3r0us_b0y on February 4th 2016, 8:06 am

@Draxion wrote:So there is no way I could finish the previous purchase on my previous forum onto my new one?

@SLGray above mentioned that there is no possible way to use ur previous credits you need to purchase again to remove adds for 1 year ....

thank Q
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Solved Re: Question about Credits

Post by APE on February 4th 2016, 10:54 pm

No there is no way to get your credits used on your old forum if you have deleted your old forum.

If your old forum was still on our database then we could have moved any credits used or left to your new forum but as this data is now gone there is no way to get this data back.

SORRY

APE



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Solved Re: Question about Credits

Post by Draxion on February 4th 2016, 10:55 pm

Okay, thanks everyone for the answers. Smile


NEVER provide your founder's account or email
Please provide forum's URL when dealing with design and appearance issues
Don't forget to mark the topic as when the issue is resolved. This helps the staff greatly.
PM Support is prohibited!
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Solved Re: Question about Credits

Post by APE on February 4th 2016, 10:59 pm

Topic solved and archived



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