Domain expired, can't access forum.

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Solved Domain expired, can't access forum.

Post by austingoodrich on June 23rd 2016, 8:15 pm

Technical Details


Forum version : #Unspecified
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari, Other
Who the problem concerns : All members
When the problem appeared : When Domain Name expired.
Forum link : gamingdaily.forumotion.com

Description of problem

Hello,

I currently own "gamingdaily.forumotion.com". It has a CNAME directing to it, "http://forum.sherwoodgaming.com/" and I no longer have access to the domain "sherwoodgaming.com"

If there is any way to revert the changes, that would be helpful. Thanks

austingoodrich
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Solved Re: Domain expired, can't access forum.

Post by brandon_g on June 23rd 2016, 8:20 pm

Hello,

Have you tried removing the domain name (the one you dont have access to anymore) in ACP (admin panel)-->General-->Forum URL-->Custom Domain name-->In the field where the url is, remove the text and save ; to see if it helps stop the re direction?

-Brandon


Remember to mark your topic when a solution is found.
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brandon_g
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http://broadcastingduo.forumotion.com/

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Solved Re: Domain expired, can't access forum.

Post by austingoodrich on June 23rd 2016, 8:25 pm

@brandon_g wrote:Hello,

Have you tried removing the domain name (the one you dont have access to anymore) in ACP (admin panel)-->General-->Forum URL-->Custom Domain name-->In the field where the url is, remove the text and save ; to see if it helps stop the re direction?

-Brandon

I can not access the website at all to make any changes.

austingoodrich
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Solved Re: Domain expired, can't access forum.

Post by brandon_g on June 23rd 2016, 8:27 pm

Have you tried through the forum utilities: https://www.forumotion.com/utils ? You should be able to do it through direct connection in the utilities, if your the founder. Smile

-Brandon


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Solved Re: Domain expired, can't access forum.

Post by Shadow on June 24th 2016, 11:19 am

Hello,

You can access your forum here: http://gamingdaily.forumotion.com/?123
The /?123 is simply for your navigator cache, tell me if it is working now !
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