Registration won't allow users to get what username they want?
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Registration won't allow users to get what username they want?
Forum Version: PhpBB3
New members for awhile now have been telling us that usernames that they'd like are sometimes deemed as "taken" in the system, when they're not.
A member wanted the name "Kylie" because it wasn't actually taken, but a message tells her that the name is indeed taken. We're having to manually change their name.
Thanks for any help!
New members for awhile now have been telling us that usernames that they'd like are sometimes deemed as "taken" in the system, when they're not.
A member wanted the name "Kylie" because it wasn't actually taken, but a message tells her that the name is indeed taken. We're having to manually change their name.
Thanks for any help!
Last edited by Kelso on July 21st 2016, 8:14 am; edited 1 time in total
Re: Registration won't allow users to get what username they want?
Hello,
Try seeing if this helps: Go to ACP (admin panel)-->General-->Security-->'Dis allow subscriptions of the most commonly used usernames?' tick this to 'No' and save. This should solve the problem .
Hope this helps,
-Brandon
Try seeing if this helps: Go to ACP (admin panel)-->General-->Security-->'Dis allow subscriptions of the most commonly used usernames?' tick this to 'No' and save. This should solve the problem .
Hope this helps,
-Brandon
Last edited by brandon_g on July 21st 2016, 4:18 pm; edited 1 time in total
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Re: Registration won't allow users to get what username they want?
Haha, I'm assuming it worked. I did the steps and it was ticked yes, so that might of been the issue.
Thank you!
Thank you!
Re: Registration won't allow users to get what username they want?
Problem solved & topic archived. Any problems and you need this thread open again Please feel free to PM with the link to this thread
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