Security on a forum

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Solved Security on a forum

Post by Spottedleaf on August 30th 2016, 5:26 pm

Can someone please remove the security off of the this forum so I can reset my password please. Also does the security feature for resetting your password always activate when there are no forums on the site when you log off?

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Solved Re: Security on a forum

Post by brandon_g on August 30th 2016, 6:36 pm

Hello,

Please read case 4 of this topic: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password and send the required info via pm to one of the listed on the bottom of the thread.

-Brandon


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Solved Re: Security on a forum

Post by APE on August 31st 2016, 2:37 pm

Hello @Spottedleaf

Good news i have reset your settings and now you can Click on the "I forgot my password" on your forum and it will now let you send your self a new password.

if you have any problems Please feel free to PM me back or post here.

Thank you and have a really great day.

From APE and the Forumotion Team.


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Solved Re: Security on a forum

Post by Spottedleaf on August 31st 2016, 7:52 pm

@APE I think you forgot to click save while changing the settings in the admin panel haha. It still says it can't send me a new password.
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Solved Re: Security on a forum

Post by SLGray on August 31st 2016, 8:50 pm

He did not go into your administration panel.

We have a tool that we can use.

Question:  Is your forum very active now?  If not that is the reason why it resets.  It is a way to stop spammers.


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Solved Re: Security on a forum

Post by Spottedleaf on August 31st 2016, 10:14 pm

Oh I see. Thanks for the tip @SLGray Hmm it didn't work for some reason.
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Solved Re: Security on a forum

Post by APE on August 31st 2016, 11:34 pm

ok i have sent your a new password to your Email address


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Solved Re: Security on a forum

Post by Spottedleaf on September 1st 2016, 3:45 am

It doesn't seem to be working for me. @APE
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Solved Re: Security on a forum

Post by SLGray on September 1st 2016, 3:50 am

Clear your browser's cache and history then try again.


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Solved Re: Security on a forum

Post by Spottedleaf on September 1st 2016, 5:31 am

Still nothing even after I cleared my browsing history
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Solved Re: Security on a forum

Post by SLGray on September 1st 2016, 7:31 am

Are you pressing the link called forgot my password on the log in page?


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Solved Re: Security on a forum

Post by APE on September 1st 2016, 1:38 pm

I sent a new password to your Email do not copy and paste it make sure you type it in the box.


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Solved Re: Security on a forum

Post by Spottedleaf on September 2nd 2016, 5:33 am

@APE I tried again and it's still not working. I entered the pw you have me and it still said it won't let me in.
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Solved Re: Security on a forum

Post by brandon_g on September 2nd 2016, 5:01 pm

Have you double checked to make sure you are typing it exactly as it is in the email?

-Brandon


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Solved Re: Security on a forum

Post by SLGray on September 2nd 2016, 8:43 pm

Could it be that you are entering the wrong username?


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Solved Re: Security on a forum

Post by Spottedleaf on September 3rd 2016, 1:15 am

No I don't think so because my username is the only one shaded white.
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Solved Re: Security on a forum

Post by APE on September 3rd 2016, 6:39 pm

ok can you PM me your username and a link to your forum with your Email address i will see if i can do anything from my end Smile


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Solved Re: Security on a forum

Post by APE on September 3rd 2016, 6:59 pm

Update: you are trying to log in with the wrong usename


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Solved Re: Security on a forum

Post by APE on September 4th 2016, 12:28 am

As dealing with this by PM i will mark it as solved
Problem solved & topic archived.

Please read our forum rules: ESF General Rules


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