restore a forum to earlier date
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restore a forum to earlier date
I have been trying to restore a forum to an earlier date as I inadvertently changed some CSS code and need to restore it.
when I use the admin tools it keeps coming back with
The restore day is erroneous
there is a drop down list of restore dates and non of them seem to work.
Is there no chance of restoring the forum even a week or 2 back
It hasn't been used for some time and I am about to reactivate it.
when I use the admin tools it keeps coming back with
The restore day is erroneous
there is a drop down list of restore dates and non of them seem to work.
Is there no chance of restoring the forum even a week or 2 back
It hasn't been used for some time and I am about to reactivate it.
Re: restore a forum to earlier date
its about 3 years old.ChanelW wrote:Hello,
How new is your forum? Could you please provide your forum's URL
Thanks,
ChanelW
the issue may be that the admin account is under the same email address as my other forum, not sure if that would affect it restoring
Re: restore a forum to earlier date
Hello,
I think the reason why it didn't work must be because you didn't let it finish. You need to stay on the page even if it is taking some times otherwise the backup doesn't work. I can do one from my side, what kind of backup do you want?
I think the reason why it didn't work must be because you didn't let it finish. You need to stay on the page even if it is taking some times otherwise the backup doesn't work. I can do one from my side, what kind of backup do you want?
Shadow- Manager
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Re: restore a forum to earlier date
it took no time at all for the message to appearLeviosa wrote:Hello,
I think the reason why it didn't work must be because you didn't let it finish. You need to stay on the page even if it is taking some times otherwise the backup doesn't work. I can do one from my side, what kind of backup do you want?
Re: restore a forum to earlier date
Okay you did not answer my question so I guess you don't want my help.
Shadow- Manager
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Language : French, English
Re: restore a forum to earlier date
sorry, no I dont need it restored now, I found a copy of the CSS I needed restoring.Leviosa wrote:Okay you did not answer my question so I guess you don't want my help.
but the question still remains about the error message.
Is it because the forum has not been active for some time perhaps?
Re: restore a forum to earlier date
No, when I have checked your forum with my tools it seems like you haven't done any backup which happens often when a founder quits the page too soon.
Shadow- Manager
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Language : French, English
Re: restore a forum to earlier date
I wasn't trying to do a backup, it was a restore, I was under the impression backups occurred automaticallyLeviosa wrote:No, when I have checked your forum with my tools it seems like you haven't done any backup which happens often when a founder quits the page too soon.
Re: restore a forum to earlier date
Flappy paddles, What Leviosa meant by back up was a restore. It is just another way of saying it .
Do you still need a restore done or no?
-Brandon
Do you still need a restore done or no?
-Brandon
Remember to mark your topic when a solution is found.
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Re: restore a forum to earlier date
Hello.
our backup system makes a copy of your forum every 7 to 10 days when you log in to your backup tools you need to have your account open on a new tab and your founders tools on a at the same time.
so its like this:
Log in your founders account on the forum.
Now open a new tab on your browser and log in on your founders tools account.
Now once in your founders tools you need to do a restore from the backup dates
now you have to hold on for the popup to say your forum was backed up then you need to do a 2nd backup / restore so the system would make your forum backup the right way.
It will not matter how long your forum has not been used as long as you do the backup / restore the right way.
our backup system makes a copy of your forum every 7 to 10 days when you log in to your backup tools you need to have your account open on a new tab and your founders tools on a at the same time.
so its like this:
Log in your founders account on the forum.
Now open a new tab on your browser and log in on your founders tools account.
Now once in your founders tools you need to do a restore from the backup dates
now you have to hold on for the popup to say your forum was backed up then you need to do a 2nd backup / restore so the system would make your forum backup the right way.
It will not matter how long your forum has not been used as long as you do the backup / restore the right way.
Re: restore a forum to earlier date
no longer required as I found a copy of the css,brandon_g wrote:Flappy paddles, What Leviosa meant by back up was a restore. It is just another way of saying it .
Do you still need a restore done or no?
-Brandon
however I could not restore the forum as it came up with
The restore day is erroneous
despite having dates going back to 2015
all returned that message
but you can close this now
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